Mini Versa-Loop, Heavy, Light Blue 9", 10 Pack

Shipping Charges

Please note that shipping charges are calculated based on actual weight and delivery address. We use multiple facilities to ship items so orders may often arrive in multiple shipments. When ordering a variety of products, your order may come in multiple boxes and arrive on different days as they may have been dispatched from multiple warehouses. Please note that the actual shipping charge will not appear in your cart until after you have entered your shipping address details. Until such time an estimated shipping fee is provided which may not be actual.

NOTE: If you notice that your shipping fees are exceeding your expectations it may be due to having products dispatched from multiple warehouses. Please contact us so we can help you consolidate your order to ship from fewer warehouses if possible.

Shipping Times

Orders for in-stock items will be shipped immediately from our nearest warehouse on the same working day, if placed before 3:00 p.m. EST. Orders choosing Overnight or 2-day shipping must be placed by 2 p.m. EST in order to be processed for shipment on the same working day. Please note that Saturday delivery is not an option and that Overnight and 2-Day Shipping are in reference to "business days". Choosing Overnight or 2-day shipping does not guarantee that you will receive your order overnight or in two business days, as this would only pertain to items in stock. If an item is out of stock, items will be shipped via the selected method of shipping once the items arrive in stock. Therefore, items chosen to ship via FedEx Ground will take 1-5 business days to arrive, items chosen for overnight delivery will take one day to arrive, and items chosen to ship 2-day delivery will take two days to arrive, once the item is shipped. Unless the item is indicated as a special order item, most items will ship within 24-72 hours.

Damaged Merchandise

We take great care in filling, checking and packing your order. On rare occasions, a package may be damaged or lost in transit. The carrier is responsible for merchandise after it leaves our warehouse.

For your protection, please follow these procedures:

•Carefully inspect each carton for damage.

•Check shipment against carrier's delivery receipt to make sure you received all cartons listed.

•Have the driver note shortages or damage, even if slight, on the delivery receipt.

•Immediately after delivery, open all cartons and inspect for concealed damage. If you find damage, DO NOT discard the carton or any contents of your package. If possible, please take a photo of the damage and email it to us at store@tensnet.com

Please contact TENSnet.com immediately at 877-341-8367. We will provide any assistance we can.

Order/Shipping Discrepancies

At TENSnet.com, we stand behind our products, as well as our service. Please examine your order carefully upon arrival. If you find an error was made, contact

Contact - TENSnet - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at store@tensnet.com . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at store@tensnet.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - TENSnet - Checkout