Mini Gabrielle Backpack

Welcome to Makersluxe Shop — your destination for fashion-forward bags that turn heads and keep up with your lifestyle. We’re committed to delivering your favorites quickly, safely, and with care. Here’s everything you need to know about our shipping process:

Order Processing Time

All orders are processed within 3–5 business days (Monday through Friday, excluding holidays). Once your order is packed and ready, you’ll receive a shipping confirmation email with tracking details.

Estimated Delivery Time

Standard Shipping: 7–10 business days after your order is processed

Total estimated delivery time: 10–15 business days

Shipping timelines may vary slightly depending on your location, shipping carrier, and seasonal demand.

Shipping Fees

Shipping costs are calculated at checkout based on your location and package weight. From time to time, we also run free shipping promotions — be sure to subscribe to our newsletter so you never miss out!

Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can use this to follow your package’s journey from our hands to yours.

Where We Ship

We proudly ship worldwide! If your country is not listed during checkout, feel free to reach out to us and we’ll do our best to assist.

Important Reminders

Incorrect Addresses: Please double-check your shipping information at checkout. Makerslux Bags is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Stolen Packages: Once marked as delivered by the carrier, we are not liable for lost or stolen packages. Please contact your local courier for resolution or reach out to us for support.

Need Help?

We’re here to help with anything! For questions or concerns about shipping, email us anytime at makerluxeshop@gmail.com

Returns

We accept returns within 7 days of delivery. For details on how to initiate a return, please visit our Return & Refund Policy page.

Contact information

Trade name: Makersluxe Shop

Phone number: +447366380282

Email: makerluxeshop@gmail.com

Physical address: Makersluxe Shop, 220 San Luis Way, Novato California 94945, United States

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At Makersluxe Shop, we want you to love your purchase. If for any reason you are not satisfied, we offer a hassle-free return and refund policy. Please review the details below to understand our process.

Return Eligibility

•Returns must be requested within 7 days of the delivery date.

•The item must be unused, in its original condition, and in the original packaging.

•Items that show signs of wear, damage, or alteration may not be accepted for return.

•Custom or personalized items are not eligible for return unless they arrive damaged or defective.

How to Request a Return

To initiate a return, please follow these steps:

•Email our customer support team at makersluxe@gmail.com with your order number and reason for return.

•We will provide you with a return authorization and instructions on how to send the item back.

•Ship the item back using a trackable shipping method. Customers are responsible for return shipping costs.

•Once we receive and inspect the returned item, we will process your refund or exchange.

Refund Process

Once your return is approved, your refund will be issued to the original payment method. Please note:

•Refunds typically take 5-7 business days to appear in your account.

•Shipping fees are non-refundable unless the return is due to an error on our part (e.g., wrong item sent or defective product).

•If you paid with a gift card or store credit, the refund will be issued as store credit.

Exchanges

If you would like to exchange an item for a different style or color, please contact us. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.

Non-Returnable Items

Certain items are non-returnable, including:

•Clearance or final sale items.

•Gift cards and promotional items.

•Custom-made or personalized products.

Need Assistance?

If you have any questions about our return and refund policy, feel free to contact us at makerluxeshop@gmail.com Our team is always happy to help!

Contact - Makers Luxe Shop - Checkout