MIDNIGHT SKY JERSEY CHANGING PAD COVER

Baby Biz ships within 48 contiguous states. Most orders are shipped via Ground Parcel and will be delivered within 7 to 14 business days (depending on the destination).

Baby Biz ships Monday through Friday, excluding holidays. Ground and Express shipments are delivered Monday through Friday.

When you place an order we will estimate shipping and delivery times based on item availability and your chosen shipping options. You can find these estimates in your e-mail order confirmation.

Once your order has shipped, you will be emailed a shipment confirmation with the tracking number(s). If you do not receive this confirmation please contact us and we will resend your shipment confirmation

Baby Biz will always do our best to ensure your order arrives at its destination in a reasonable amount of time. Although, please note there are things that are beyond our control like weather, delivery error and shipping schedules. Regardless of the reason for the delay, we will always do our best to help you. Feel free to contact us at any time with any of your concerns or questions.

Shipping costs depend upon the shipping method and option that you choose. Shipping costs are based and calculated on the dimensions and weight of any such item. To reflect the policies of the shipping companies used, all weights are rounded up to the next full pound.

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Online Return Policy

Baby Biz strives to provide our customers with the highest quality merchandise and a fabulous shopping experience. If you are not completely satisfied with your on-line, non-custom item, you may return it, for a refund, exchange, or store credit within 30 days from the date received. For all returns after 7 days, store credit will be awarded. Returned items must be unused and in their original condition. Clothing items must not have been worn and tags must be attached. Oversize items may require a nominal restocking fee. Upon receipt of your approved return, Baby Biz will issue a refund, store credit, or ship the item you selected in exchange.

Custom-designed items, personalized items, and other made-to-order items require payment in full upon order, and cannot be returned or exchanged. Items that are custom, personalized or made-to-order are sometimes but not always noted in either the product description.

Ship returns to:

Baby Biz

ATTN: Returns

4703 N. Midkiff Road

Midland, TX 79705

Unfortunately, we cannot refund shipping costs. Return shipping costs are the responsibility of the customer. This also applies to orders that have qualified for free shipping.

Car seats are not eligible for return due to safety regulations.

All custom or special order items are final sale.

All seasonal items are final sale.

All sale items are final sale.

In-Store Exchange Policy

We gladly accept merchandise purchased in store for exchange or store credit only. Merchandise must be in original condition with tags attached.

All custom or special order items are final sale.

All seasonal items are final sale.

All sale items are final sale.

Defective Items

Please contact Baby Biz at 432-520-5405 within 30 days of the delivery date. After this time, please contact the manufacturer directly for information. Defective merchandise will be covered under the manufacturer's warranty and subject to their conditions on any warranty that may apply. Baby Biz will not be able to replace defective items after 30 days of receipt.

Damaged Items

If your order arrives at your door damaged, broken, or defective, we will either replace the broken parts if possible or ship out a new one at our discretion and at our expense. Please be sure to inspect your item(s) carefully for any concealed damage.

Contact Baby Biz within 7 business days of the delivery date to report the damage. Please be sure to have information such as model number, serial number, date of manufacture and any part numbers available. We will not be able to replace damaged merchandise if we are not notified within 7 business days of the delivery date. This applies to canceling and returning a damaged item as well.

Requests for replacement parts will be processed as quickly as possible. Please note that we are not able to express ship replacement pieces.

Canceling An Order

If you have placed an order and would like to cancel it, please contact us by either calling 432-520-5405 or email us sales@babybizmidland.com within four hours of placing your order to cancel it free of any charges. If you have placed the order before or after business hours, please leave a message to ensure no penalties occur.

Contact - Baby Biz - Checkout