Microfibre golf towel

Domestic Shipping: Fast and reliable delivery across the United Kingdom.

Safe Packaging: Every order is packed with care for safe transit.

Domestic Shipping (United Kingdom)

Method

Delivery Time

Cost

Second Class (3-4 Working Days)

3-4 Working Days

FREE

First Class (1-2 Days)

1-2 Days

£7.99

Special Delivery (Express)

Next Day

£19.99

International Shipping

Method

Delivery Time

Cost

International Shipping

7-10 Working Days

£21.99

FREE Standard UK Shipping Available

Free second-class shipping on eligible UK orders. Faster delivery options are available at checkout.

Important Shipping Notes

We currently ship to selected international destinations based on courier availability and local shipping regulations. Please note that there are restrictions on some products, and some items cannot be shipped to international destinations.

Delivery dates are estimated based on item availability and your chosen shipping provider. Shipping quotes are generated at checkout based on these estimates.

Weight-Based Rates: Shipping rates for many items are weight-based.

Order Processing Time

Orders are processed within 1–2 business days excluding weekends and public holidays.

Phone: +447990802781

Email: infoafmerchandise@gmail.com

Address: 76 Reginald Street,

Luton,

England,

LU2 7RB,

United Kingdom

Contact Support

Contact - AF Merchandise - Checkout

Refund and Returns Policy – AF Merch

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at infoafmerchandise@gmail.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at infoafmerchandise@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at infoafmerchandise@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at infoafmerchandise@gmail.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at infoafmerchandise@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at infoafmerchandise@gmail.com.

andise

Policy Sections

•1. Introduction

•2. Returns

•3. Order Cancellations

•4. Late or Missing Refunds

•5. Contact Us

•6. Conclusion

1. Introduction

At AF Merchandise, we want every customer to be completely satisfied with their purchase. If for any reason you are not happy with your order, we offer a clear and fair Refund and Returns Policy to ensure a hassle-free experience. This policy outlines the steps for returning products and requesting refunds, as well as conditions that must be met to ensure smooth processing.

2. Returns

We accept returns under the following conditions:

2.1 Eligibility for Returns For Plain Garments

•Products must be returned within 14 days from the date of receipt.

•Products must be unused, unworn, and in the original condition (including packaging, labels, and tags).

2.2 Eligibility for Returns For Personalised Garments

•Custom or personalised items (e.g., products with custom prints) are not eligible for return, unless they are faulty or there was an error on our part.

•Once the Artwork has been confirmed and upon arrival of your garment you notice that is incorrect, in this case No Return or Refund would be issued because Artwork was confirmed.

2.3 Evidence Required:

•To ensure a smooth return process, please provide evidence of the damage or defect, such as photographs of the damaged product. This will help us resolve the issue faster.

Defective items include manufacturing flaws, broken zippers, stitching issues, or any other problems that affect the functionality or appearance of the item.

2.4 Refund for Returns:

•Once we receive your returned item and confirm it meets our return conditions, we will process your refund to the original payment method.

•Please allow 5-7 business days for the refund to appear on your account, depending on your payment provider.

•The shipping costs from your original order are non-refundable.

3. Order Cancellations

If you wish to cancel your order:

Before Shipment: Orders can be cancelled free of charge as long as they haven't been processed for shipment. Please contact us immediately if you wish to cancel your order.

4. Late or Missing Refunds

If you haven't received a refund yet:

Check Your Bank Account: It may take some time before your refund is officially posted in your account due to processing times with your bank or credit card company.

Contact Your Payment Provider: If the refund still hasn't appeared after a reasonable amount of time, please contact your payment provider.

Contact Us: If you've followed the above steps and still have not received your refund, please contact us at infoafmerchandise@gmail.com, and we will assist you in resolving the issue.

5. Contact Us

If you have any questions about our Refund and Returns Policy or need assistance with a return or exchange, please don't hesitate to reach out to us:

Email: infoafmerchandise@gmail.com

Phone: +44 7990 802781

6. Conclusion

At AF Merchandise, we are committed to ensuring that our customers have a positive experience with every purchase. Our Refund and Returns Policy is designed to be fair, transparent, and easy to understand, with clear instructions on how to return items and request refunds. If you have any questions or concerns, our customer service team is always here to help.

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Contact - AF Merchandise - Checkout