Memory Foam Lumbar Support Cushion
$29.99You’ll complete checkout securely on My Ergo Chairs’s own site. We never see your payment details.
Delivery from My Ergo Chairs
Our shipping times can range from 4-15 business days for the USA and 9–18 days for worldwide. It depends on how many orders there are for a particular item and from which location you order.
Shipping ProcessWe require between 24–48 hours on average to fulfill your order and transport it to our carrier's sort facility. Some items may take longer, especially around major holidays (up to 10 days), or if your order includes popular items experiencing stock availability issues.Once your order has begun processing through our shipping department, we are unable to make any changes (including address changes). We will only ship to the address provided at check-out.For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.
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Returns from My Ergo Chairs
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, please contact us at support@myergochairs.com with your order number and reason for return. We will provide you with return instructions within 2 business days. Items sent back to us without first requesting a return will not be accepted.
Please note that return shipping costs are the customer's responsibility. We recommend using a trackable shipping method as we cannot guarantee receipt of your returned item.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In cases of damaged or incorrect items, we will cover return shipping costs.
Exceptions / non-returnable items Certain items cannot be returned, including perishable goods, custom or personalized products, and personal care goods. We also do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.
Exchanges The fastest way to get the item you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
Refunds Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since approval, please contact us at support@myergochairs.com .
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