Mechanical Age; Stag Beetle

Shipping Times And Rate Information We offer many shipping options that are displayed during checkout and ship orders Monday - Friday. Shipping Rates Are calculated based on the price, weight, destination, number of boxes and physical size of your order. You can see your shipping charge during the order process before you place your order. We try our best to ship the same day your order is received but with the volume of shipments we make we can only promise to ship in stock items within 48 hours. For example, if you choose "Next Day Air", your order will ship via Next Day Air when the product is available in our warehouse to ship. If you order next day air and we ship on a Friday your product will arrive on Monday. We do not ship next day air Saturday delivery unless you call and approve of the charges as Saturday delivery is quite high. We reserve the right to ship using the vendor of our choice. Free shipping is offered on select items based on price and is only valid on the lower 48 US states and includes Ground non-oversized packages. International Orders We ship within the United States, and most other countries of the world. Outside of the US deliveries you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. ONCE WE SHIP AND PROVIDE YOU WITH A TRACKING # YOU BECOME THE OWNER OF THE GOODS AND AGREE THAT WE HAVE FULFILLED OUR OBLIGATIONS FOR THE SHIPMENT. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. We are required by law to accurately list both the contents of the package, as well as the customs value of the package as the amount you paid for the order. Do not ask us to undervalue your shipment on the customs forms as this is against US law. If you either refuse the shipment or refuse payment of any customs charges, we reserve the right to either bill your credit card and or deduct the return shipping charges from any credit you may receive. In addition, you are responsible for return shipping charges of any item(s) not allowed to be imported to your country. Signature Waiver: During checkout, you have the option to select that your shipment requires a signature on delivery or no signature is required. If you select No Signature is required the shipping carrier will be directed to deliver your package without a signature being required and you assume all responsibility for the package's delivery. This option is not available for International addresses, orders which include HazMat items, and when the payment method is Paypal. If you select Require Signature you will be required to sign for your package upon delivery. Note that on some orders depending on the dollar amount of the order we may require a signature for delivery. Special Notes: We will not ship to any address other than the cardholder's billing address unless it is prearranged. Additional processing time will be required for International orders. We do not ship to Hotels, Motels, Freight Forwarders or temporary residences and reserves the right to not ship at all. We have no official cut off for daily orders. We pull and ship orders all during the day. USPS picks up very early so if you place an order and choose USPS after 10:00 AM it will most likely ship the next day. UPS picks up at about 3:30 in the afternoon and we do our best to ship same day depending on order volume. Approved Shipping Companies: We reserve the right to choose the most effective form of shipping for your package. We only use couriers that have a tracking system or a delivery confirmation system such as FedEx and UPS. You will be able to go to their respective websites and track your package. For USPS, a "Delivery Confirmation Number" is issued, which will only allow customers to see when the order has shipped and when it has been delivered. At this time the USPS system is not capable of tracking the package like the other couriers mentioned, but you can visit their website for this information (www.usps.com).

Contact - Atlanta Hobby - Checkout

We want you to be happy with your new products Atlanta Hobby wants you to be completely satisfied with your shopping experience and your new products. If for any reason, you don't like or change your mind about an item you purchased from Atlantahobby.com, you may return "New, Unused and unregistered" merchandise (with original contents and packaging) within 15 days of our shipping the original purchase for store credit or a refund to the original payment method; refunds to the original payment method will be charged a restocking fee of 10% of the purchase price. Any form of assembly, registration, painting or alteration of any material is considered to be used and non-returnable, Drones and telescopes can not be returned once the box has been opened.. To initiate a return, please call 678-513-4450 with an explanation for the return. Atlantahobby.com will issue you an RMA (Return Merchandise Authorization) number that will need to be written on the shipping box. Atlantahobby.com will NOT accept any returns without an RMA number marked on the outside of the shipping box. We recommend you use a shipper such as FedEx or UPS where the package can be tracked and insured. When packing your order for return, please be sure all the original packing material and instruction papers and/or manuals are included. We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages. Final approval of any refund amount is based on final inspection from Atlantahobby.com. NOTE: Atlantahobby.com is not responsible for return shipping, nor any fees associated with return shipping, unless the item is found to be damaged, defective, or incorrect. If your item has been damaged in shipping , Refuse the package if possible. If you have already accepted the item and realized the item has been damaged in shipping after you have opened the package, please contact Atlantahobby.com immediately and either a call tag will be issued or the item replaced. Either way, Atlantahobby.com will replace the items immediately at no cost to you within our 15 days of the origional purchase. Lost Package Claims If you have not received your order, and feel your package may be lost, please contact us.. If your package is in fact lost, we will either replace the package, credit your account for the full amount, or offer you a refund for the full amount of the order. Before we can file a claim for a lost package, we must allow UPS, FedX or the U.S. Postal Service the full time allotted for delivery. The timetable for tracing lost packages: USPS Express Mail - 13 business days from the day the order was shipped USPS Priority Mail - 14 business days from the day the order was shipped USPS First Class Mail - 21 business days from the day the order was shipped. If your package was not delivered within these timeframes, please contact us for a Lost Package Claim Form. Please allow us up to 8 business days to communicate with the shipping carrier regarding your missing package. Please do not open a PayPal claim against the order, as this will further delay the process. Defective and or Missing parts If your item(s) contains defective or missing parts, please contact us immediately. In most cases, the manufacturer has requested that the customer contact them directly, especially if the defect is found after the item(s) has been used. Airplanes, Helicopters and Cars will crash We have no control over your assembly or flying/driving abilities. We have test flown most all of the aircraft we carry and the aircraft we carry all fly well when assembled and operated as instructed. If/when you crash the product will not be covered under any warranty.

Contact - Atlanta Hobby - Checkout