Markwort 4 pack Black Base Plugs with Bristles

General Shipping Information

•Our shipping hours are Monday-Friday 9:00 am - 6:00 pm. We are closed on weekends and Federal Holidays.

•Free shipping is available for any orders $99 and above shipping to the contiguous United States. This does not include APO/FPO addresses, international orders, or Team Sales/Call to Order orders.

•Some exclusions may apply to free shipping.

•$9.99 standard shipping is available for any orders less than $99 shipping within the contiguous United States.

•Shipping is calculated based on the size and weight of the items purchased. International and APO/FPO addresses may have higher shipping charges.

•Some items cannot be shipped to APO/FPO addresses. We will contact you for a new address if this applies to an item you ordered.

•Orders totaling over $200 have the possibility of requiring a signature for the the items to be delivered.

•League Outfitters is not responsible for packages that are lost due to user error (i.e. the wrong address was input, or it is missing an apt or suite number)

•Some exclusions may apply for Free Shipping, including heavy weight or oversized items.

Delivery Issues

Orders that are marked “Delivered” via your tracking number are not eligible for refunds. Please check with other occupants and neighbors if you are having trouble locating a delivered package. Delivery issues are the responsibility of the carrier. If you still can’t locate your package, please contact the appropriate shipping carrier to file a claim:

USPS: https://www.usps.com/help/claims.htm

FedEx: https://www.fedex.com/en-us/customer-support/claims.html

UPS: https://www.ups.com/us/en/support/file-a-claim.page

For further issues, please contact information@leagueoutfitters.com.

Weather Delays

•Once your order has shipped, unforeseen weather events may impact delivery times. League Outfitters is not responsible for shipping delays caused by weather conditions.

•Shipping charges are non-refundable for delays beyond our control.

Brand Specific Processing Time Information

•adidas: 5-7 business days

•Alleson: 3-5 business days

•Champro: 3-5 business days

•New Balance: 7-10 business days

•Rawlings: 5-7 business days

•Schutt: 3-5 business days unless stated in item description otherwise

•Hummel: 2-4 weeks

*Please contact us for more specific shipping speed estimates

Expedited Shipping Information

•Next Day or 2-Day shipping orders must be placed before 1:00 pm EST to ship the same day, otherwise your order will be shipped the next business day.

•Orders placed Wednesday after 1 pm EST with FedEx express saver or UPS 3-day arrive Monday

•Orders placed Thursday after 1 pm EST with FedEx 2-day or UPS 2nd day air arrive Monday

•Orders placed on Friday with overnight shipping will NOT arrive on Saturday. The items will arrive on Monday if placed before 1pm or Tuesday if placed after 1pm.

Areas We Ship To

•48 Contiguous States (parcel and freight delivery)

•Alaska/Hawaii (Parcel 2-day ship-US Postal Service)

•APO/FPO addresses (Parcel – US Postal Service)

•US Territories, Puerto Rico, Virgin Islands (Parcel – US Postal Service)

•International (Parcel-US Postal Service)

International Shipping

•League Outfitters is not responsible for any inbound fees (customs, duty, tariffs, taxes, etc..) for international shipments that may be incurred upon arrival to customs.

•If you refuse an internationally shipped package that has been received by customs because you will not pay the inbound fees, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.

Freight Delivery

•Freight Delivery (7-14 business days) is the delivery option where drivers will unload your items but will not bring the items into the building.

•We recommend that you have someone with you to help bring your items indoors. Drivers do not assist with unpacking, set-up or clean up.

Shipment Tracking

•Your tracking number will be emailed to you and added to your order page once the item has shipped.

•To view your order and tracking information, please log in to your account at www.leagueoutfitters.com/account

•If you need tracking assistance, please call us at 301-575-9400 during our business hours: Monday-Friday 9:00 am - 6:00 pm

Cancellations and Order Changes

•Please review your order and shipping information carefully before placing your order. Some orders cannot be changed or canceled once submitted.

•Please see our Return Policy here for return instructions if your order wasn’t able to be canceled.

•Contact us at 301-575-9400 Monday-Friday from 9:00 am - 6:00 pm if you have any questions regarding an order you placed.

Looking to make a Leagueoutfitters.com return? Click Here to begin.

The following items can NOT be returned:

•Items showing ANY sign of wear or use including but not limited to: stains, dirt, makeup, shoe sole wear, scratches, dents, cracks, etc.

•Gift cards, girdles, undergarments, compression garments, swimwear, support cups, opened mouthpieces, health and personal care items, custom merchandise, “Final Sale” or “Clearance” items.

•Shoes that show any signs of wear (soiled soles, rocks, dirt, etc.) and/or shoes with damaged or altered shoe boxes. DO NOT attach the return label directly to the shoe box.

•Items with damaged or missing packaging, stickers, parts, accessories, or tags

•Unwrapped bats

•All Hummel brand products

•Apparel items that are decorated are not eligible for refunds or returns

For products sold as multi-component items or sets, refunds will be issued only for the components received. If any components are not returned, the refund will be adjusted to reflect the value of the missing items.

If any of the above policy violations occur, your return will be shipped back to you and a refund, exchange, or credit will NOT be issued.

General Return and Refund Information

•All orders must be returned using our Return Portal

•Items must be in brand new condition with tags and in original packaging

•You have 30 days to return your order for a refund

•You have 45 days to return your order for store credit

•Holiday Returns: Orders from November 1st to December 24th are returnable until January 31st

Free Returns + Pack Protection

•To receive a free return and package protection, please select the “Checkout+" button in your cart.

•Free returns & package protection are only available if you’ve paid the $2.98 fee.

•If you do not check the box and pay $2.98, returns & exchange charges will vary based on the weight of the product.

•If you request a refund for the $2.98 fee, you will no longer be eligible for a free return.

Using Our Return Portal

•Please look up your order using your order number and zip code.

•You may be asked to upload well-lit images of the product(s) being returned or exchanged.

•Some returns or exchanges may require approval. If not immediately processed, check back in 1–2 business days.

•If your return was blocked, you may be in violation of our Return Policy. Contact Customer Service for verification.

Refund Information

•Refunds are issued to the original payment method or as a store credit gift card.

•Refunds/store credit are issued once your return has been received.

•Refunds take 1–5 business days to fully process.

•Store credit is available immediately once issued.

General Return Fees

•If you did not opt-in to Free Returns, your return will be subject to returns fee that is based on weight of the package.

•Shipping costs are non-refundable.

•$2.98 Free Return opt-in fees are non-refundable once a return is initiated.

Restocking Fees & Return Violations

Unauthorized Returns: 50% restocking fee. All returns must be processed through our Return Portal. Contact Customer Service if you cannot access it.

Late Returns: Returns must be dropped off within 10 days of approval. After 10 days, a 10% restocking fee will apply. If shipped later than 30 days, the item will be returned to you with no refund, credit, or exchange issued.

Used/Damaged/Missing Parts: If any return violates our policy, it will be shipped back without refund, credit, or exchange.

Exchanges

•Most orders can be exchanged via our Return Portal.

•You can only exchange for a different size or color of the same item.

•If the new item costs more, you will be prompted to pay the difference.

•If you want a completely different product, choose store credit to place a new order.

Damaged, Defective, or Wrong Items

•If you received an incorrect, damaged, or defective item, use our Return Portal within 7 days.

•To get a replacement, choose the “Exchange” option.

•To get a refund, choose the “Return” option.

•Returns will be reviewed by our team for processing.

•If any fees are charged in error for such items, please notify us so we can remove them.

Manufacturer Warranties

•All products are covered against manufacturing defects in line with the manufacturer's warranty.

•Report product defects within 30 days of purchase.

Bats: New aluminum/composite bats carry a minimum 1-year warranty via the manufacturer. Returns of new, unused bats are accepted within 30 days. Wood, demo, and unwrapped bats carry no warranty unless stated otherwise.

Need more help?

If you have any questions or issues regarding the Return Portal or your return, please contact our Customer Service Team at information@leagueoutfitters.com or call 301-575-9400, Monday–Friday from 9:00am to 6:00pm.