MARBLES - Dragonfly Game Net 24 + 1

At LIMOLIN, we work with a large catalog of products sourced from multiple warehouses and suppliers. Because of this, processing times may vary depending on the specific item(s) ordered.

Please read this policy carefully before placing your order.

Order Processing Time

Processing time refers to the time required to prepare, verify, pack, and dispatch your order before it is handed over to the shipping carrier.

Processing times vary by product and may range from:

1 to 15 business days

depending on:

•Product availability

•Warehouse location

•Order volume

•Seasonal demand

Some items ship quickly, while others may require additional preparation or transfer time before shipment.

Important Notice

The shipping method selected at checkout (Standard, Expedited, Overnight, etc.) applies only to the carrier transit time after the order has been shipped.

Selecting Express or Overnight Shipping does not guarantee same-day or next-day shipment.

For example:

•An item with a 10 business day processing time and Overnight Shipping will ship after processing is completed, then arrive according to the selected carrier service.

Estimated processing times are shown on product pages.

Shipping Methods & Transit Times

Once shipped, delivery timelines generally fall within the following estimates:

Standard Shipping: 3–8 business days

Expedited Shipping: 2–5 business days

Priority / Overnight Shipping: 1–2 business days

Transit times are estimates provided by the carrier and are not guaranteed.

Delivery delays may occur due to:

•Weather conditions

•Customs inspections

•Carrier disruptions

•High shipping volumes

•Remote delivery locations

•Labor disruptions

•Incorrect address information

Shipping Charges

Shipping charges are calculated at checkout based on:

•Destination

•Package weight and dimensions

•Shipping method selected

Applicable shipping fees will be displayed before completing your purchase.

Free Shipping Promotions

Free shipping offers may be available on qualifying orders or selected products. Eligibility requirements and exclusions will be displayed during checkout.

Free shipping promotions may exclude:

•Oversized items

•Remote regions

•Certain heavy products

•Limited-time promotional periods

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information.

Tracking updates are provided directly by the shipping carrier and may take time to appear after label creation.

International Shipping

Delivery timelines for international shipments may vary depending on customs processing and local carrier operations.

Shipping Restrictions

Certain products may have shipping limitations due to:

•Size or weight restrictions

•Carrier limitations

•Regulatory requirements

•Destination restrictions

Any known restrictions will typically be indicated on the product page.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

LIMOLIN is not responsible for:

•Delays caused by incorrect addresses

•Failed delivery attempts

•Additional shipping charges resulting from address errors

If a package is returned due to an incorrect or incomplete address, reshipping fees may apply.

Undeliverable or Refused Packages

If a shipment is refused or returned as undeliverable:

•Original shipping charges are non-refundable

•Return shipping and carrier fees may be deducted from any refund

•Additional charges may apply for reshipment requests

Damaged or Lost Shipments

If your package arrives damaged or appears lost in transit, please contact us promptly.

We may require:

•Photos of packaging and products

•Carrier claim cooperation

•Verification of delivery details

We will work with the carrier to investigate and resolve the issue where applicable.

Policy Updates

LIMOLIN reserves the right to modify this Shipping Policy at any time without prior notice. The latest version will always be posted on our website.

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Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please review the policy below before initiating a return or exchange.

Delivery Times

All delivery dates provided at checkout or in shipping confirmations are estimates, not guarantees. Once an order has been handed off to the carrier, delivery timing is outside our control and may be affected by factors including but not limited to:

•Carrier delays

•Weather conditions

•Customs inspections or border clearance

•Remote delivery locations

•Labor disruptions

•High seasonal shipping volumes

•Incorrect or incomplete shipping information provided by the customer

We are not liable for late deliveries caused by any of these factors and cannot offer refunds or compensation based solely on a delayed arrival.

Delayed transit times do not qualify an order for cancellation, refusal, chargeback, or compensation once the order has been handed off to the carrier.

Return Eligibility

You may return most items within 30 days of delivery for a full product refund, provided the item is:

•In its original, unused condition

•In its original packaging with all accessories, manuals, and components included

Shipping charges and duties are non-refundable.

Returned items must be securely packaged to prevent damage during return transit. Customers may be responsible for damage caused by insufficient return packaging.

Return Shipping

•We cover up to $15 of the return shipping cost per return.

•If returning an item reduces your order total below $100, the original shipping cost will be deducted from your refund.

•If a package is refused at delivery, both the outbound and return shipping costs will be deducted from your refund.

Restocking Fees

Items returned in any of the following conditions may be subject to a restocking fee of up to 100% of the item’s value:

•Used or showing signs of wear

•Damaged by the customer

•Missing components, accessories, or original packaging

•Not in resalable condition

Damaged Items

If your item arrives damaged, please contact us within 5 days of delivery. We will arrange the return at no cost to you and offer your choice of:

•A full refund, or

•A replacement (subject to availability)

Claims for items damaged in transit may require photographs of the packaging, shipping label, and damaged product before a refund or replacement can be issued.

Defective Items and Warranty

All products are covered by the manufacturer’s warranty, with terms set by the manufacturer.

Within 30 days of delivery: We will coordinate the warranty claim on your behalf and cover shipping costs for repair or replacement.

After 30 days: Please contact the manufacturer directly to initiate a warranty claim. Our liability is limited to the 30-day period following delivery.

Non-Returnable Items

The following items cannot be returned under any circumstances:

•Health products

•Supplements

•Eyewear

•Costumes

Items Returnable Only If Unopened

The following items may be returned only if the original packaging is sealed and unopened:

•Software

•Headphones, earphones, and earbuds

•Baby, nursery, and maternity products

•Clothing

•Beauty, grooming, and personal care items

Refund Processing

Refunds are processed after the returned item has been received and inspected.

Please allow 3–10 business days for the refund to appear on your original payment method, depending on your financial institution.

Lost or Stolen Packages

Orders marked as delivered by the carrier are considered successfully delivered.

•LIMOLIN is not responsible for lost or stolen packages after confirmed delivery.

•Customers are responsible for providing a secure delivery location.

•We will assist with carrier investigations where applicable.

International Orders

All orders shipped outside North America are final sale once shipped.

International customers are responsible for any applicable duties, taxes, customs fees, import restrictions, or refused shipments imposed by their country.

This policy is subject to change without notice. The version in effect at the time of your purchase will apply to your order.

Contact - LIMOLIN - Checkout