Makeup Brush Cleaner

🚚 Shipping Policy – Advanced Modern

We’re proud to offer worldwide shipping straight to your door. Our goal is to ensure your experience is smooth from checkout to delivery.

🌍 Where We Ship

We currently ship to most countries worldwide, including the USA, Canada, UK, Australia, and EU countries.

⏱️ Estimated Delivery Times

Region

Estimated Delivery Time

United States

7–15 business days

Canada, UK, AUS

10–20 business days

EU Countries

10–20 business days

Rest of World

15–30 business days

📦 Processing Time: All orders are processed and shipped within 1–3 business days.

🚨 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Please allow 3–5 days for tracking to update after dispatch.

You can track your package anytime using the tracking link provided or on our Order Tracking Page.

🛂 Customs & Duties

For international orders, customs fees or import taxes may apply depending on your country.These are the buyer’s responsibility and are not included in the product price.

📦 Lost, Delayed, or Stuck Packages

If your package is delayed, stuck in transit, or shows as delivered but not received, please contact us at Sales@advancedmodern.net . We’ll investigate and do our best to resolve it promptly.

🙏 Final Note

We appreciate your patience with international deliveries and aim to provide full transparency at every step. If you have any questions or concerns, don’t hesitate to reach at Sales@advancedmodern.net .

Contact - Advanced Modern - Checkout

At Advanced Modern, your satisfaction is our top priority. We stand by the quality of our products and are committed to providing a fair and efficient resolution process for any issues.

📦 Return & Refund Eligibility

You can request a return, refund, or replacement under the following circumstances:

1. Damaged or Broken Products

If your item arrives visibly damaged or defective, please submit a clear photo or video of the product within 7 days of delivery.

We’ll offer a replacement, full refund, or store credit as appropriate.

2. Incorrect Items Received

If you received the wrong product, color, or size, provide a photo showing the item and the packaging label within 7 days of delivery.

We’ll send the correct item at no extra cost or offer a full refund.

3. Package Not Received

If the tracking status shows "delivered" but you did not receive the package:

Contact us within 7 days of the delivery date.

We’ll initiate an investigation and may offer reshipment or a refund if confirmed undelivered.

If your order is delayed and not delivered within 60 days (or 30 days for U.S. orders), you’re eligible for a full refund.

❌ Not Eligible for Refunds or Returns

We do not accept disputes or returns for the following cases:

The buyer changed their mind or ordered the wrong item

The incorrect shipping address was provided

Slight color/size variations due to monitor differences or manual measurement

Orders are delayed due to uncontrollable factors (weather, customs, etc.), but still within the delivery window

🔁 Return Instructions

Returns are only accepted after approval. Please contact us first before sending anything back.

Return shipping is at the customer's expense unless the return is due to our error (e.g., wrong or damaged item).

Items must be unused, in original condition and packaging.

📝 How to Open a Dispute

Contact our support team at Sales@advancedmodern.net within 7 days of delivery. Include:Order numberPhotos/videos of the issueClear description of the problemOur team will respond within 24-48 business hours and offer a fair resolution.

🚚 Delivery Time Policy

The estimated delivery time is shown at checkout. Orders not delivered within the guaranteed delivery time (30–60 days, depending on country) may be eligible for a refund upon request.

🙏 Final Notes

We strive to make every customer experience positive. If you’re unsure, please reach out to us at Sales@advancedmodern.net . We’re here to help and resolve issues quickly.

Contact - Advanced Modern - Checkout