Magic Rabbit Card Tricks

UNITED STATES

We offer delivery via USPS and UPS on all domestic orders. USPS orders placed before 1 PM PST are usually processed and shipped within 24 hours, Monday through Saturday. UPS orders placed before 1 PM PST are processed and shipped within 72 hours, Monday through Friday.

We make every effort to ship a orders in a timely manner, but there may be times when we are unable to meet the 24 hour goal due to heavy workload or other circumstances. We do not accept any liability for a delay in shipping your order. .

INTERNATIONAL

We currently offer international shipping via USPS to the following countries:

•Australia

•Austria

•Belgium

•Denmark

•Fiji

•Finland

•France

•Germany

•Greece

•Hungary

•Iceland

•Ireland

•Italy

•Japan

•Netherlands

•Norway

•Poland

•Portugal

•Spain

•Sweden

•Switzerland

•United Kingdom

New Zealand

International orders placed before 1 PM PST are usually processed and shipped within 36 hours, Monday through Saturday.

SHIPPING COSTS

Shipping costs are calculated at checkout based on weight, distance and customer selection, and will be presented before payment is processed.

TRACKING INFORMATION

All orders shipped by the Little Shop of Magic include tracking numbers. Our e-commerce platform automatically sends tracking information to the email or SMS capable number you provided during checkout as a courtesy to you. If you do not receive this tracking information and would like to know when your package is expected to be delivered, it is your responsibility to contact us and request one. If a package is returned due to failure to pick it up at your local post or customs office, you must pay all cost to re-deliver your order.

CUSTOMS CLEARANCE

International customers should be aware that delays may be imposed by their country’s customs clearance. The Little Shop of Magic is not responsible for paying any fees or rates charged by customs. These charges are the responsibility of the customer placing the order, and are not assessed during checkout.

DELAYED OR LOST ORDERS

A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders and 45 business days for international orders. We cannot take responsibility for delays caused by the courier, and are unable to dispatch a replacement until this period of time has elapsed.

INCORRECT OR INCOMPLETE ADDRESSES

If your package is returned to us due to an incorrect or incomplete address, you must pay all delivery cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect. We cannot guarantee that changes to delivery instructions can be executed once your package leaves our care.

LIMIT OF RESPONSIBILITY

We are responsible for delivery of your order to your requested delivery address. By placing your order you agree to accept responsibility for the care and storage of your order after delivery is completed to your shipping address. Once the package is documented as delivered by the shipping service, your contract for products and services with the Little Shop of Magic is considered complete.

PORCH PIRACY

If you have concerns that your package may be stolen after delivery, we highly recommend that you request special handling instructions at the time you place your order. Optional services, such as signature confirmation, holds at your local courier facility, or shipping to your office/business address can be requested, and may incur additional charges.

Contact - Little Shop of Magic - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your last item to request a return. To be eligible for a return, your item must be in resellable condition, unused, and in its original packaging. To initiate a return, you can initiate the return from your order page or contact us by using our Owl Submission Form . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any questions by filling out an Owl Submission Form .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. At our discretion, we may ask for photos of the damage and/or the packaging to determine the appropriate course of action.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as model paint, aerosols and food), custom products (such as special orders or personalized items), trading card games (such as Magic: the Gathering, Pokemon or Lorcana), and apparel (such as T-shirts or scarves). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Shipping and event entry fees are refunded at the sole discretion of the Little Shop of Magic.

Contact - Little Shop of Magic - Checkout