LumoSense™ LED Motion Sensor Lights

PROCESSING AND HANDLING

We do our best to process most orders within 1-2 days, but all orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

SHIPPING RATES AND ESTIMATES

We offer free standard international shipping on all orders from our suppliers to the following countries and regions: the United States, Canada, the European Union, the United Kingdom, Australia, New Zealand, and others worldwide. Shipping typically takes between 7 to 14 Days, though import and customs delays to certain destinations can extend shipping times beyond this window.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lightscordless is not responsible for these charges if they are applied and are your responsibility as the customer.

HOW DO I CHECK THE STATUS OF MY ORDER?

You can check the status of your order at any time on our Order Tracking page.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@lightscordless.com with your name and order number, and we will look into it for you.

REFUNDS, RETURNS, AND EXCHANGES

View our refund policy

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

LOST, DAMAGED, OR STOLEN ORDERS

If you purchased Green Shipping Protection with your order and your package was lost, stolen, or damaged, here's how you request a replacement:

Green Shipping Protection reorders are made easy at reorder.corso.com or by emailing support@corso.com

You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.

Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, request one via our Returns and Exchanges Portal . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Please note that lightscordless reserves the right to charge a restocking/refurbishing fee of 20% on certain items.

LOST, DAMAGED, OR STOLEN ORDERS

If you purchased Green Shipping Protection with your order and your package was lost, stolen, or damaged, here's how you request a replacement:

Green Shipping Protection reorders are made easy at reorder.corso.com or by emailing support@corso.com

You will need your order number and the email address you placed your order with. Your order number can be found on the order confirmation email.

Once you indicate if the package was damaged, lost, or stolen and complete the request, you will get a reorder confirmation.

EXCHANGES

You can request an exchange via our Returns and Exchanges Portal . We'll help you send your original item back to us, and we'll process a separate order for your new item.

EUROPEAN UNION 14 DAY COOLING OFF PERIOD

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@lightscordless.com .

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