Lorcana TCG

Shipping Shipping Policy Shipping Processing Time All orders are processed within 1-2 business days. Orders may not be shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email. Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Domestic Shipping (Within the United States) Standard Shipping: 7-14 days for most products, especially custom-printed items. Delivery delays can occasionally occur. International Shipping Rubicon Game Supplies L.L.C. ships to most international addresses. Shipping charges and delivery times will vary based on the destination country and the shipping method selected at checkout. International Shipping Rates & Delivery Estimates Standard International Shipping: 7-21 business days Shipment to P.O. Boxes or APO/FPO Addresses Rubicon Game Supplies L.L.C. ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Shipment Confirmation & Order Tracking Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will often be active within 24 hours. Customs, Duties, and Taxes Rubicon Gam…

Refund policy Rubicon Game Supplies L.L.C. Return Policy We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll need the receipt or proof of purchase. To start a return, you can contact us at support@rubicongamesupplies.com. Please note that returns must be sent to the following address: 278 Pinedge Drive, West Berlin, NJ 08091. If your return is accepted, we'll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. You can always contact us for any return questions at support@rubicongamesupplies.com. 1-Year Warranty on Playmats All playmats purchased from Rubicon Game Supplies L.L.C. carry a 1-year warranty against the manufacturer's defects. If your playmat exhibits any defects in materials or workmanship within one year from the date of purchase, please contact us for a replacement. To initiate a warranty claim, please email us at support@rubicongamesupplies.com with your order number and a defect description. We may also request photos of the defect for verification purposes. 110% Guarantee At Rubicon Game Supplies L.L.C., we strive for 100% accuracy and satisfaction with every order.…