Loon Embroidered Patch

US SHIPPING

We offer three tiers for orders shipping within the US:- Free Shipping - Orders $75+- $7.50 USPS Ground Advantage - Orders under $75- $17 Expedited shipping option available on all orders

LOCAL PICKUP

All orders placed on our website can be picked up in-person at our St. Paul shop! Select "Pick up" instead of "Ship" under Delivery on the first page of checkout. You'll be notified by email when your order is ready for pickup (usually within 24-48 hours).

INTERNATIONAL SHIPPING - AU, UK, EU, CA

We offer DHL eCommerce or DHL Express shipping options for customers in Australia, the United Kingdom, the European Union and Canada. - Duties, fees and taxes collected at checkout- Rates and transit times calculated at checkout

INTERNATIONAL SHIPPING - ALL OTHER

We offer a flat rate $35 shipping fee for customers in other international locations.- Customer is responsible for all duties, fees and taxes which may be incurred - these are not collected at checkout- Please contact local customs agents for questions about duties/fees/taxes

We know not every piece is a perfect match - you can return within 14 days of delivery for a refund to your original payment method.

EXCHANGES

Wanna swap to something else or missed the 14 day return window? You can exchange within 30 days of delivery for another item(s) or store credit on a digital gift card.

POLICY EXCEPTIONS

Gift cards and consumables (food, beauty and wellness items) are final sale and not eligible for return or exchange.

Select items in the Sale section may be marked "Final Sale - Exchanges Only" on the product page at time of purchase - these items are eligible for exchange only.

We do not offer refunds for shipping fees paid on the original order.

HOW TO REQUEST A RETURN OR EXCHANGE

We now offer free returns and exchanges! Click here to begin your return or exchange through our easy, self-service portal. Y ou'll need your original order number and one of the following identifiers from your order: email, zip code or phone number.