Little Teekie Koala Silicone Teether & Pacifier

We know how exciting it is to receive your Little Teekies order, so we work hard to process and dispatch every order as quickly as possible.

All orders are dispatched from our warehouse within 2 business days. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your order’s journey.

Please note that delivery timeframes are estimates only and may be affected by carrier delays, public holidays, peak periods, weather conditions, or other circumstances outside of our control.

Domestic Shipping (Australia)

We currently offer shipping across Australia.

Standard Shipping:

•Orders under $100 : $6.90 shipping fee

•Orders over $100 : Free Shipping

Estimated Delivery Time:1–3 Business Days

Please note that we do not deliver to PO Boxes.

International Shipping

We currently ship internationally to the United States, Canada, and New Zealand.

United States

Standard Shipping:

•Orders under $100 : $6.95 shipping fee

•Orders over $100 : Free Shipping

Estimated Delivery Time:1–3 Business Days

Canada

Standard Shipping:

•Orders under $100 : $6.95 shipping fee

•Orders over $100 : Free Shipping

Estimated Delivery Time:1–3 Business Days

New Zealand

Standard Shipping:

•Orders under $100 : $6.95 shipping fee

•Orders over $100 : Free Shipping

Estimated Delivery Time:1–3 Business Days

International delivery times may vary depending on customs clearance, local postal services, weather conditions, and other factors beyond our control.

International Taxes & Duties

Shipping fees cover transportation costs only and do not include import duties, customs fees, taxes, or any additional charges applied by the destination country.

Customers are responsible for any customs duties, import taxes, or local charges required to receive their order.

Little Teekies is not responsible for delays caused by customs processing or additional fees imposed by local authorities.

Undeliverable or Unclaimed Orders

If a parcel cannot be delivered due to an incorrect address, refusal to accept delivery, failure to collect the parcel, or unpaid customs charges, it may be returned to us.

In such cases, any refund issued may be reduced by shipping costs, return freight charges, handling fees, and processing costs.

Order Tracking

Once your order has been dispatched, tracking details will be sent to the email address provided at checkout.

Please allow up to 24 hours for tracking information to become active.

Need Help?

If you have any questions about shipping, delivery times, or your order, please contact us:

hello@littleteekies.com

Contact - Little Teekies - Checkout

Last Updated: July 2026

At Little Teekies, we want every order to bring joy to your family. We take great care in selecting, packing, and shipping our products, and we hope you love them as much as we do.

If something isn't quite right, we're here to help. Please review our Returns & Refunds Policy below before placing your order.

30 Day Money Back Guarantee

We're confident you'll love your Little Teekies purchase. That's why we offer a 30 Day Money Back Guarantee from the date your order is delivered.

Customer satisfaction is important to us, and if you experience any issues with your purchase, our team will work with you to find a fair and reasonable solution.

If you have any concerns, we encourage you to contact us first so we can assist you as quickly as possible.

Change of Mind

We do not offer refunds, returns, or exchanges for change of mind. Please carefully review product descriptions, dimensions, colours, and quantities before placing your order.

If you have any questions before purchasing, our team will be happy to assist you.

Sale Items

All sale, clearance, promotional, and discounted items are considered final sale and are not eligible for return, refund, or exchange unless required by applicable consumer laws.

Incorrect Product Selection

Please ensure that all product selections, colours, styles, and quantities are correct before completing your purchase.

As these choices are made during checkout, we cannot accept returns or exchanges for incorrect selections made by the customer.

Damaged, Faulty, or Incorrect Items

If your order arrives damaged, faulty, defective, or you receive an incorrect item, please contact us within 7 days of delivery.

To help us resolve the issue promptly, please provide:

•Your order number

•A brief description of the issue

•Clear photos of the product and packaging

After reviewing your claim, we will determine the most appropriate resolution, which may include a replacement, repair, store credit, or refund.

Approved Returns

Where a return is approved, items must be returned in good condition, complete with all original components, and securely packaged.

Customers are responsible for return shipping costs unless otherwise required by Australian Consumer Law.

For your protection, we recommend using a tracked shipping service when returning any approved item.

Refund Processing

Approved refunds will be issued to the original payment method used for the purchase.

Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider or financial institution.

Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this policy limits or excludes your rights under Australian Consumer Law.

Order Cancellations

Orders are processed quickly to ensure prompt dispatch.

If you need to cancel or amend an order, please contact us as soon as possible. While we will do our best to assist, changes cannot be guaranteed once an order has entered processing or shipment.

Contact Us

If you have any questions regarding returns, refunds, or your order, please contact our team:

Little Teekies📧 hello@littleteekies.com

We aim to respond to all enquiries within 1–2 business days.

Contact - Little Teekies - Checkout