Lighthouse Kids 3 Layer Bamboo Insert

UK Including Highlands

We aim to dispatch all your orders within 24 hours. However during busy periods, bank holidays or personal holidays this may take a little longer. We will do our best to keep you updated.

Please note international orders may take longer. If you are in the channel islands and wish to use a different postal service such as a tracked one - please contact us.

•Orders Under £40 - Royal Mail 1st Class (24 Hour) Delivery - £4.40 or Royal Mail 2nd Class (48 Hour) Delivery - £3.35

•Orders Over £40 - Free Royal Mail 2nd Class Delivery

•International Postage - Please Email for a quote prior to ordering

•Local Delivery - If you live in Bournemouth you may qualify for local delivery - please contact before buying

International customers - please email hello@foxandmarsh.com

Packaging Materials

Where possible your orders will be plastic free. However, as we recycle our packaging, and encourage you to do the same, this may not always be the case.

Contact - Fox & Marsh - Checkout

We have a 30-day return policy. You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You are responsible for return postage costs unless the item is faulty and you will not receive a refund on your initial postage costs. To start a return, you can contact us at Hello@foxandmarsh.co m. Items sent back to us without first requesting a return will not be accepted.

Please note, we will be unable to refund or replace items should they fail to arrive.

You can always contact us via email for any return questions at Hello@foxandmarsh.co m. Alternatively you can message us on Facebook via our Facebook page - Fox and Marsh.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item. We will do our best to make sure this is put right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as chocolates) and personal care goods (such as beauty products - shampoo bars, deodorants, lip balms etc). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch via email or messenger if you have questions or concerns about your specific item. Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Contact - Fox & Marsh - Checkout