LED Wall Lamp

B. Collective Co. is proud to offer free standard ground shipping on all orders shipped within the contiguous United States! Items shipped via standard ground typically arrive within 3-5 business days of the shipment date.

Item Availability

Please be sure to note the availability status of all items on your order. In-stock items ship within 7 business days of order confirmation. Lead times for backordered and pre-ordered items vary and typically ship within 7 business days once back in stock.

Expedited Shipping

Need it faster? Choose one of the expedited shipping options at checkout. Please note: expedited orders placed after 11:00 a.m. EST will ship the following business day. We do not ship on Saturdays, Sundays or U.S. nationally observed holidays.

Post-Delivery Instructions

The recipient must open and inspect the contents of all boxes immediately upon arrival. Should you find any issues upon delivery,please contact us at (833) 208-5542 for assistance. Any claims for damages must be reported within 5 business days to qualify for credits or adjustments. For the proper handling of any issues that may arise, please keep all boxes and packing materials until the product is confirmed to be in good working order.

For orders delivered by a freight carrier, items must be inspected on site and any defects must be noted on the bill of lading whensigning off on delivery.

Once an order has shipped, it cannot be cancelled, rerouted, or redirected. Please do not refuse the delivery of any non-damaged shipment as this may result in additional restocking fees, return shipping fees and may void the eligibility of a refund.

Should you need to return your merchandise, please first review our return policy.

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We are sorry your item did not work out. To start a return, you can contact us at info@bcollectivecompany.com or call 833.208.5542 . All returns must have prior authorization and meet return requirements. Any returns received without an issued return authorization number may be ineligible for refund.

Return Requirements

All return requests must be made within (5) days of receiving your order by notifying us at info@bcollectivecompany.com or by phone at 833.208.5542 Packed in their original cartons complete with all parts and original packing materials. Products returned without a valid RGA will be refused from the shipper and no refunds or replacements will be issued. Once we issue an RGA, we must receive the product back within (10) days and it must be returned and shipped at the customer’s expense. Upon return of the product, all items must be in the original unmarked package, new condition, undamaged, and never installed or modified in any way. Approved refunds will be issued via the same method in which the item was purchased.

"As-New" Condition is

The following items are ineligible for return:

•Installed or modified

•Customized or made to order

•Shades, bulbs or accessories purchased individually

•Final Sale

•Last Call

•Not in original package including outside box and all packing material

Restocking Fees

All returns are subject to a 15% to 25% restocking fee and return shipping. You will receive an email confirming the amount of your refund less applicable restocking fees once the merchandise has safety reached our warehouse.

Defective Merchandise

If you encounter a defect in your product, please contact us at info@bcollectivecompany.com or call customer service at 833.208.5542 to request a replacement or return. Items arrived with shipping damage or lost in transit must be reported within 5 business days to qualify for credits or adjustments.Do not remove from original delivery address.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@bcollectivecompany.com.

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