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All orders are processed Monday – Friday from our Sacramento, California warehouse. Orders are typically processed within 1–2 business days after receiving your order confirmation email. You will receive a notification email once your order has shipped.

We ship via UPS, FedEx, and USPS to all US states. Shipping charges for your order will be calculated and displayed at checkout. Once shipped, standard delivery is 3–7 business days depending on your location. Delivery timelines are estimates only and may vary due to carrier delays or unforeseen circumstances.

For expedited or freight shipping, please contact us at sales@libertylighting.com or (408) 748‑9970. At this time we do not ship internationally.

Please double‑check your shipping address at checkout. Liberty Lighting is not responsible for lost, stolen, or delayed shipments caused by incorrect addresses or carrier issues.

If you have questions about your order’s shipping status, please email sales@libertylighting.com or info@libertylighting.com with your order number.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at Uday@batteriesnbulbs.com . Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS] If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at Uday@batteriesnbulbs.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at Uday@batteriesnbulbs.com.

Returns

Our policy lasts 30 days from the date of purchase. If 30 days have gone by since your purchase, we cannot offer a refund or exchange.To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods, custom products, and sanitary goods may not be returned. Gift cards, downloadable software and health/personal care items are also non returnable.

If you have completed all steps and still have not received your refund, please contact us at sales@libertylighting.com or info@libertylighting.com.

To return your product, mail your product to: Liberty Lighting, 3129 Fite Circle, Ste 130, Sacramento, CA 95827.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

For exchanges, we only replace items if they are defective or damaged. If you need to exchange an item for the same item, contact us at sales@libertylighting.com or info@libertylighting.com.

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