LEATHER HOBBLES

Shipping *Any free shipping offer covers economy shipping only* All our parcels are sent with tracking information, this will be sent to you automatically after your parcel has been dispatched. If you can't find this email, please check your junk/spam folder. You can also track your shipment by logging into your customer account, or creating one using the email associated with the order if you don't have one yet. If you are having issues tracking or receiving your parcel, please contact us as soon as possible. We're here to help! *All customers please bear in mind some items have a longer lead time for sending out, the following timeframes refer to the approximate transit time once an item has been shipped - please check descriptions/ titles for more information* UK Delivery The majority of our parcels are shipped via Royal Mail's Tracked 24 service (we recommend allowing 1-2 business days for packages to arrive once dispatch). Some larger items/ orders may be sent with DHL. Delivery is free on all orders of £100  and above, for orders of less than £100 , the delivery cost is £4 .99. We have have a guaranteed next day service available via DHL Express Domestic, which costs £9.99. Please note this is only available on items held at our primary location, and the cut off is 3pm for same day dispatch (Monday-Friday only). USA Express Shipping RECOMMENDED (via DHL - approximately 2-…

Refund policy Cancellation requests - You can request to cancel your order at any time before it has been dispatched. We'll try out best to accommodate this, but please be advised that we do not guarantee cancellation will be possible. Return Shipping - UK Returns labels are priced at £4, international returns labels are available on request priced at £25/$30USD* *Please be advised this price is for items which arrive in a mailing bag not a box and have been packed economically. Because DHL bills us on volumetric weight, we reserve the right to deduct additional fees if larger than necessary returns packages are sent. You have 28 days to return any item to us for a full refund or exchange. 28 days applies from the date you received the item (when your package was delivered), not the date you ordered. We know delivery can sometimes take a little longer to reach our customers on the other side of the world and we want to give you all enough time to make sure you love your things. Returns received within 60 days from the date your order was delivered will be issued a credit note. Returns received more than 60 days from the date your order was delivered will not be accepted. We can only accept returns on items which are new, have never been used (except tried on obviously!) and have their original tags attached. A minimum cleaning fee of 5% of the price of the item/ items will be a…