Leather Cable Organizer

Free Shipping Promotion

Domestic: Our free shipping promotion applies to orders of $89 or more shipping within the U.S. with the Post Office Ground shipping method selected.

International Shipping

Here at VENITO, we are happy to offer special discounted international shipping rates for international shipments for several countries. Our clients will be able to find out more about these discounts once they enter the shipping address into the checkout process.

- Please Note: VENITO does not personally pay for import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the responsibility of the buyer.

- For further information regarding these potential additional fees, please check with your countries customs office. Checking with your country’s customs office will prevent unexpected charges.

If you have any questions regarding the individual shipping cost specific to your country, please contact us .

Processing Time

VENITO understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

Orders typically ship within 1-3 business days from the time your order is received. Please note that weekends do not count as a shipping day.

Our cut-off time for processing Next Day (Overnight) or 2 Day shipments is 10:00 AM EST.

Processing times may increase up to 4 business days during new product releases and holidays due to extremely high order volume.

Please contact customer service for specifics about your order.

Tracking Info

Orders ship with a tracking number. This carrier and tracking information is emailed to you once your shipment has been completed.

Ship Complete

All orders ship complete. If you place an order with multiple items and any of those items is a pre-order item or on back-order, we hold the entire order until all items are available to ship in order to save you additional shipping costs. If you do not wish to wait until all items are ready, please place separate orders.

Delivery Time

Domestic: USPS First Class Mail and FedEx Ground delivery time is generally 3-9 business days, depending on the distance between the two regions. These carriers deliver Monday through Friday.

International: DHL Global Mail delivers international packages in 10-to 21 days to countries listed below. International orders may be subject to customs clearance procedures which can cause delays beyond original delivery estimates. DHL Global Mail transfers the package to your local post for final delivery. Business addressees are excluded from this shipping service.

Please refer to your tracking information to monitor potential delivery.

Where Is My Package?

Carriers will leave your package at your doorstep if no one is available to receive the package at the time of delivery. Any package left at your doorstep is your responsibility.

If you do not see your package, contact the carrier with your tracking information.

If you continue to experience a delivery issue after you have already contacted the carrier about your package, please contact our customer service .

You are responsible for any lost or stolen package after it has been delivered by FedEx, USPS, or DHL.

Currency Exchange Rate

All prices listed for shipping are in U.S. Dollars. When you pay by credit card, the credit card company will automatically calculate the currency exchange rate and include it in your monthly statement.

Refunds or Replacements

If your order was eligible for our Free Shipping Promotion and you were not billed for freight costs, the original outbound shipping charges will be deducted from any potential refund.

If a premium (expedited) shipping method was selected, this amount will be deducted from any refund.

We do not reship orders if tracking information indicates your package as "delivered," is deemed as undeliverable, is refused, or is the result of nonpayment or address issues.

Contact - Venito Leather - Checkout

30-Day Return Policy

If you are not 100 % satisfied with your purchase, and the item is in unused condition with original packaging still intact, you can return your item(s) within 30 days of the shipping date for a refund, exchange or store credit (excluding original shipping costs).

We allow customers to decide whether to keep or return the item within this 30-day timeframe. However, even a few days of use could potentially damage the item, so please treat newly purchased items delicately during this initial period in case they need to be returned.

Please note: If the returned item cannot be restocked due to its used appearance, your request for a refund or store credit will not be processed and the original item will be returned to you.

Return Authorization

To return an item, request an authorization code from our Customer Service Department .

If VENITO does not receive the return within 30 days of the date on your receipt, the return authorization will expire and cannot be reinstated.

Returns received without authorization may be returned to the sender or, at VENITO’s discretion, a 20% restocking fee will be deducted from the refund.

Item Condition

Returns are valid only on products purchased from this website and that are in new, unused, showroom condition, with all original packaging, including accessories, unless otherwise approved by Customer Service in advance.

When you contact Customer Service , be sure to let us know of any issues (damage, flaws, etc.) as soon as you receive an item.

Since our leather products are made from a natural, organic material, some imperfections are normal and are considered when returned goods are inspected. If upon inspection by VENITO a returned item is deemed worn or scratched from use, a refund may not be approved.

Shipping Costs

Return shipping costs are your responsibility and are not reimbursable for standard returns.

If your order was eligible for a Free Shipping promotion and was not billed for shipping costs, the shipping charges will be deducted from any refund or credit.

Here are our available carriers and shipping methods used for Free Shipping purposes:

•Standard Post Office: $4.99

•FedEx Ground: $7.99

•FedEx 2 Day: $12.99

•FedEx Overnight (1 Day): $19.99

•DHL Global: $9.99

•DHL Express: $29.99

If a premium shipping method was selected, this premium shipping amount will be deducted from any refund or credit.

Final Sale Items

All personalized items or those designated as “SALE” cannot be returned for refund, credit, or exchange.

Free Item with Purchase

VENITO may deduct the retail value of a free gift from any potential refund if the free gift is not included with the return in new, unused condition. Please contact Customer Service , for details.

Exceptions

If VENITO allows an exception to this Return Policy, VENITO will apply a credit (no refunds) to your customer account for the value of the item(s) only. Returned goods must be in 100% brand new condition upon receipt of merchandise.

VENITO reserves the right to modify this Return Policy.

Frequently Asked Questions

Do I need a return authorization (RA) number?

Yes. Returns are only accepted with a Return Authorization (RA) number requested from and provided by VENITO.

Can I return my product if it was purchased from another website or reseller?

VENITO only accepts returned items purchased from us directly. If you have purchased your VENITO product from a website other than www.venito.com or from a retail store, you will need to contact them and follow their return policy. Policies vary by reseller.

Do I need to have the original packaging for returns?

Yes. The product should be in new, unused condition and show no signs of user wear. The item must be returned with a return authorization number and all packaging, accessories, and, if applicable, free gifts, from the original purchase. If all original packaging is not included with the returned item, a 20% restocking fee will be charged.

Contact - Venito Leather - Checkout