Ladybug Life Cycle Stages, 4 Per Set, 2 Sets

Processing time 3 days.

THE AVERAGE SHIPPING TIME IS 3-7 DAYS

Free Shipping offers are valid only on orders shipping within the continental U.S. Gift cards and taxes do not qualify toward the minimum purchase requirement on Free Shipping Offers. Eligible customers must select this option during checkout in order to receive free shipping.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via USPS Priority Mail and FedEx Smart Post. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

We strive to process most orders by the end of the following business day, with delivery timeframes depending on the carrier and shipping method selected.

Our Warehouses operate Monday-Friday. Please keep in mind that national holidays are also observed.

Tracking Your Order

Once your order is processed by our warehouse, we will send you an email confirming all shipping details. If you have registered for a user account, you can track the details of your order

If you have any questions or have not received a confirmation email, please contact us at support@loomini.com

If your tracking number states that your package was delivered, but you cannot locate the package on your property, we are more than happy to help! Before reaching out to us, though, please review the list below for helpful tips:

•Check the tracking number to confirm that the package was delivered to your address and not a nearby Access Point.

•Confirm that there are no activity log updates on the tracking number that the item was returned to the sender.

•If you live in a house, check around your property thoroughly. Couriers will occasionally leave items in a discreet area to minimize the risk of package theft. It is often also helpful to check with neighbors.

•If you live in a building with a concierge/mail room, confirm with them that they do not have it.

If you are still unable to locate the package after completing the above checks, please reach out to info@loomini.com, noting that after completing these checks, you are still unable to locate the package. Please be sure to include your order number. We will help you find your order!

Sales Tax

Sales tax automatically applies to orders shipped to New York, California, Minnesota, Florida, Illinois, and North Carolina addresses. No sales tax will be applied to orders shipped to addresses outside of New York, California, Minnesota, Florida, Illinois, and North Carolina.

Returns & Exchanges

We hope you are delighted with your order. If you are not satisfied with your purchase we'd be happy to help fix the problem. Items purchased on loomini.com can be returned within 60 days of delivery for a refund or exchange. Products purchased from other retail outlets must be returned to the original place of purchase.

To request a return or exchange, please visit our return Center. For additional support, you can email us at support@loomini.com

Please allow 14 days for your return to be processed. Once your return is processed, we will send an email to confirm the finalized return.

Original shipping charges are not refundable and customer is responsible for return shipping fees, unless the incorrect item was sent or the item was received damaged upon delivery.

Address Changes

Loomini.com is unable to make address changes at this time. See Canceling an Order.

Cancelling an Order

We cannot guarantee any cancellations or changes once your order has been completed, but we are sometimes able to make changes to orders that have not yet been shipped. Orders that have already shipped cannot be changed or canceled. If your order has already been processed in our warehouse, our team will be more than happy to assist you with the return process. If you want to cancel or make changes to your order, please reach out to us here: contact us

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We’re here to help! Please read our return policy carefully before making a purchase:

Year-Round Return Policy

Non-Seasonal Products:Returns are accepted for unused, non-seasonal products in their original packaging delivered back within 30 of delivery.

•Exceptions: Items damaged in shipping or sent in error (report within 5 business days).

•Contact us at support@loomini.com to start a return.

Seasonal Products:All seasonal items (e.g., holiday-themed decorations) are final sale unless damaged or sent in error.

Holiday Season (Q4) Return Policy

No Returns for Orders Placed October 1 – December 31:

•Orders placed during Q4 are final sale, except for items damaged in shipping or sent in error.

•Report any issues within 5 business days of delivery.

Returns Resume for Orders Placed After January 1:Our regular return policy for non-seasonal products applies starting January 1.

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