Kvh Starlink Flat Panel High Performance Maritime Kit

We offer free shipping to the lower 48 contiguous United States on most orders*.

*Oversized items such as large bow thrusters, trolling motors and air conditioning units require freight shipping at an additional charge. Your rate will be estimated by our crew before payment is received.

We cannot ship to a Post Office Box or APO or FPO's. In most cases, we use UPS Ground or FedEx as our primary shipping carriers. Outside the 48 contiguous United States, including Alaska and Hawaii, items shipped will be charged the actual shipping cost. Boat Gear USA reserves the right to limit quantities and/or charge actual shipping charges on bulk orders.

Note: Any returned product that was purchased where shipping was included, including items that say "Free Shipping", will have the actual shipping cost incurred by Boat Gear USA deducted from the refund. All shipping charges will be refunded for product shipped in error or damaged. Boat Gear USA reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or if all the contents of the product are not returned. Some returned shipments may also require us to charge a restocking fee.

How long will it take to receive my order? If you select the economy shipping option expect the package to take 2-6 transit days within the continental US depending on region. If you have any questions regarding delivery time for a product of interest please contact us .

REFUSED SHIPMENTS

Refused shipments will be charged a 20% restocking fee and the original shipping cost will be deducted from the return.

Returns with "Free Shipping"

Any returned product that was purchased where shipping was included, including items that say "Free Shipping", will have the actual shipping cost incurred by BoatGearUSA.com deducted from the refund. All shipping charges will be refunded for product shipped in error or damaged. Boat Gear USA reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or if all the contents of the product are not returned. Some returned shipments may also require us to charge a restocking fee.

EXCHANGES

Contact us to receive an RMA#. At this point, you have two options:

To exchange an item by mail; print off the invoice that was originally emailed to you, place it in the box with the returned item(s) describing the name, part number, color, size and so on of the product(s) you wish to exchange for. Pack the merchandise in its original packaging with clear packaging tape, insulate the merchandise from damage, insure your package, ship it back using a traceable method (USPS is not traceable) prepaid to the address provided in the email that contains the RMA#. When we receive your package we will make the exchange. Standard shipping costs apply.

Place an order online or on the phone with us for the desired products and we will ship the order out to you. Now you have one order on the way and one that you already received. Ship back the products that you want to return (See Exchanges #1 for shipping instructions) to us and when we receive your package, we will inspect the items and issue a refund.

DAMAGED PACKAGE

If the packaging appears damaged on the outside, make sure when signing the shipper's proof-of-delivery slip, you should include a notation stating the package is or appears to be damaged. You may also ask the delivery driver if you may inspect the contents for damage before signing the release.

Contact - Boat Gear USA - Checkout

We will exchange or issue a refund on merchandise that is new, unused and in the original packaging in resalable condition within 30 days of the delivery date.

Steps to Return an Item:

You must contact Boat Gear USA for an RMA# before returning any merchandise.

Place a copy of the invoice that was emailed to you inside the package. If you do not have a copy of this invoice please contact us and we will send you a new one.

Package and seal your return with clear packaging tape, insulate the merchandise from damage, insure your package, and ship via a traceable method (USPS is not traceable). We do not accept C.O.D. or freight collect deliveries.

Upon receipt of the return, BoatGearUSA.com will inspect the merchandise and issue a credit.

A refund (less shipping costs) will be given when the return meets all criteria as stated in our return policy. Your refund will be applied to the original credit card. If the original card is not available, the refund will be given as a store credit. Please note that depending on your credit card company, it will take an additional 2-10 business days after your credit is applied for it to post to your account.

If upon inspection, merchandise cannot be returned to stock, it will be returned to the original purchaser and the original credit card will be charged for the return shipping.

Boat Gear USA reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or if all the contents of the product are not returned. Some returned shipments might also require us to charge a restocking fee.

The following items may not be returned:

Products that have been used

Items not in new condition

Items not returned in original packaging

Manufacturer packaging used as a shipping box

Items returned outside 30 days of delivery

Gift certificates

Bulk rope

Wire

Hose

Special orders

Closeout or discontinued items

Upon receiving your order, please inspect all merchandise for any defects or irregularities. If you are not completely satisfied with the merchandise when it arrives, you may return the item(s) for a full refund, less any freight charges. Please contact BoatGearUSA.com for an RMA# before returning any merchandise. Place a copy of the invoice that was emailed to you inside the package. Package and seal your return with clear packaging tape, insulate the merchandise from damage, insure your package, and ship via a traceable method (USPS is not traceable). We do not accept C.O.D. or freight collect deliveries. Upon receipt of the return, BoatGearUSA.com will inspect the merchandise and issue a credit. A full refund (less shipping costs) will be given when the return meets all criteria as stated in our return policy. Once your return is received and inspected, your refund will be processed and a credit will be applied to the original credit card. If the original card is not available, the refund will be given as a store credit. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. If upon inspection, merchandise cannot be returned to stock, it will be returned to the original purchaser and the original credit card will be charged for the return shipping.

Contact - Boat Gear USA - Checkout