KOSINER 14K Solid Gold Classic Bar Flat Back Stud

Shipping Time

Change Or Cancel The Order

If you would like to change or cancel your order, please contact us via service@kosinerjewelry.com before shipping to avoid unnecessary shipping costs.

Order Processing Time

We aim to fulfill orders within 24-48 hours (unless it's a custom piece, pre-order item),with the exception of weekends.

Shipping Districts

We ship worldwide from our warehouse.

Delivery Time and Rules

Destination

Delivery Time

Track information

The United States & Canada

7-12 Business Days

Trackable

United Kingdom

7-10 Business Days

Trackable

Australia & New Zealand

7-10 Business Days

Trackable

Other Area

7-15 Business Days

Trackable

Delivery time = order processing time + shipping time.

Order processing time is the 24-48 hours it takes to prepare your item(s) for shipping after an order has been placed.

Shipping time is the time it takes to ship your item(s) from our warehouse to the specified shipping address.

Once your order has shipped, the shipping time depends solely on the shipping method you select. Please pay careful attention to the shipping times for each international courier before you make your selection. Below are the current shipping times, which have been altered temporarily due to the pandemic.

Note: The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.Shipping CostThe price depends on the weight of product, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.

Choose the correct destination and warehouse, then select the shipping method, to obtain an accurate shipping cost.

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Satisfaction Guaranteed：If for any reason you are not completely satisfied with your purchase from Kosinerjewelry, please review the Return, Refund and Exchange Policy below. Products must be returned in new and unused condition. Kosinerjewelry monitors customer return activity for abuse, and if we detect excessive or potentially fraudulent return activity, we may notify that customer by email and Kosinerjewelry will no longer accept any returns from that customer. All returns are subject to verification and approval at Kosinerjewelry's sole discretion.Final Sale Items:

Final sale items cannot be returned for refund or exchange. These items are marked as clearance on our refund page:

1. Any shipping charges incurred are non-refundable. Gift cards are non-refundable.2. Any item in our 14K Solid Gold collection is Final Sale.3. Any digital item is Final Sale.4. No refunds, store credits or exchanges will be granted for any return of a Final Sale item. If you return a Final Sale item, your item will be disposed of.Refunds:Our policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund. To be eligible for a return, your item must be unused and in the same condition as when you received it. The original packaging must also be retained. Please note that purchased gift cards are non-refundable. Any returns sent directly to our warehouse will not be processed without a refund request. Please note that we are unable to refund any original shipping costs.Refund Process:All refunds will be credited back to the account that the consumer paid for the order, and our customer service representatives are unable to manually issue refunds.Return Instructions:1. Once your refund request is approved, you will need to go to the courier of your choice and send your return package. Pack all returned items securely in the package along with a printout of the order and a note with the Return Merchandise Number (RMA).2. You will receive an email once we have received your item and issued a refund.Once we have received and inspected your return, we will send you an email to let you know that we have received your return. We will also let you know if your refund has been approved or denied. If you are approved, your refund will be processed.Exchanges:If the price of the jewelry you are exchanging is lower than the price of the original jewelry, we will provide store credit for the difference.If the price of the jewelry you are exchanging is higher than the price of the original jewelry, we will need to collect payment before sending the replacement jewelry.Due to the nature of body jewelry, once the package has been opened, it is no longer eligible for an exchange.Return/Exchange Shipping Costs:If the issue is due to manufacturer defect or our initial shipping error, we will cover the logistics costs of this shipment, otherwise the consumer will be responsible

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