Kitchen Starter Bundle

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We make every effort to fulfill orders as quickly as we can. We are only humans, just like you.

Domestic Shipping Rates and Estimates (USA)

Shipping option

Estimated delivery time

Price

Standard

2 to 6 business days

$6.99

Free Shipping (70$ and up)

2 to 6 business days

Free

Canada Shipping Rates and Estimates

Shipping option

Estimated delivery time

Price

Standard

2 to 6 business days

$22.00

Your order will not be subject to import duties and taxes , which are incurred once a shipment reaches your destination country.

We have taken care of that of you.

Pre-Orders

Orders containing pre-order items will be shipped according to the estimated timeline provided on the product page at the time of purchase. If your order includes both in-stock and pre-order items, the entire order will ship together once the pre-order items become available.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Our carrier ships to P.O boxes.

Refunds, returns, and exchanges

You may return your purchase for a refund of the merchandise total within 14 days of delivery; all you need to do is ship the item back to us.

Return credits are issued within 24 hours once the item is received. Please note shipping charges are non-refundable.

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ÁTHOS 100% Satisfaction Guarantee

If any aspect of your purchase doesn't meet your expectations, we're here to make it right. To facilitate this, please reach out to us through the contact form provided, detailing your order number and your specific concerns. We'll guide you through the return process, and once we receive the product, we'll promptly process a full refund.Please note that brushes and towels cannot be returned if they have been used, due to sanitary safety reasons.Your experience matters deeply to us. We value our community of loyal customers and strive for each one of you to have a positive and fulfilling experience with our products.We strongly believe in the transformative potential of plant-based household cleaners. These products don't just cater to environmental well-being but profoundly impact our daily lives. Choosing eco-friendly and effective alternatives ensures we nurture our homes, our bodies, and the planet.Our unwavering 100% satisfaction guarantee is a testament to our dedication. We meticulously craft each product to ensure efficacy, purity, and eco-consciousness. We want our offerings to resonate with you, and we know that genuine feedback is integral to our continual growth and improvement.

Return Requests

Timeframe for Return Request: To initiate a return, please submit a return request within 14 days of receiving your delivery. Requests made after this period may not be eligible for a return.

Shipping the Return: Once your return request is approved, we will provide you with a return shipping label. To ensure a smooth return process, please ship the item back to us within 5 days of receiving this label.

Return Shipping Cost

Label Provided: For your convenience, we will provide a prepaid shipping label.

Deduction from Refund: The cost of the return shipping will be deducted from your refund.

Contact - ÁTHOS - Checkout