Kingfish Special Gaff

ORDER PROCESSING:Please allow 2 to 5 business days to process your order. Expect an email within 2 to 5 business days to let you know your order is on the way!

CUSTOM ORDERS/OUT OF STOCK ITEMS:

Custom orders and non stock items will be processed on a per order basis. No time frame is guaranteed for custom work, out of stock items typically ship in 1 to 2 weeks.

STORE PICKUP:Orders can be picked up from our shop with approval. Reach out to us at info@reactioncomposites.com to arrange.

INTERNATIONAL ORDERS:We do not ship outside of the USA at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES:Shipping charges for your order will be calculated and displayed at checkout. Keep mind most products are 2 to 8 feet long.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@reactioncomposites.com . Please note that returns will need to be sent to Reaction Composites.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@reactioncomposites.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@reactioncomposites.com.

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