Keychron Coiled Aviator Cable

When can I expect my order to be delivered?

Shipping times range from 2 to 5 business days (excluding weekends and holidays), depending on the location of your item.

Send us an email at sales @credkeys.com or call us at 080-4377-4824 , if you need any more assistance.

What is the variation between the delivery date and the X-Y business day delivery timeline?

Based on the dates indicated on the product page, it is probable that our courier partners may have a holiday between the date of your order placement and the date of delivery. The anticipated date is extended by one day in this instance. There is a factoring in of Sundays when calculating delivery dates because some courier partners do not work.

What is the reason for the unavailability of the Cash on Delivery (CoD) op7on in my area?

The availability of Cash on Delivery (CoD) is contingent upon our courier partner's capacity to accept cash as a form of payment throughout the delivery process, based on the loca7on being serviced.

How can I go about tracking my order?

Simply go to the "Track Your Orders" sec7on of our website to monitor the progress of your shipment. All you have to do is input your order number when you get there. You will be no7fied in real-7me as your items make their way to your doorstep. Feel free to contact our helpful customer service staff at 080-4377-4824 or sales @credkeys.com if you have any inquiries or require any assistance.

If it has been more than 15 days since it was shown as "Delivered" on the website of the courier service (for example, BlueDart), the delivery informa7on that are listed on the website of the courier service will be removed. As a result of the fact that the courier will not provide any compensa7on to us for these orders, we are unable to offer any kind of reimbursement if the customer does not send us an email within 15 days of the point at which the courier's website indicates that the package has been "Delivered."

For additional questions, shoot us an email at sales @credkeys.com

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Return of the product also depends completely on the warranty of the product. We do not accept a random return of products unless there is a quality issue which we cannot solve. If you do return the products randomly, we will not offer any refund.

If you have a quality issue to report, you can write us an email at sales@credkeys.com and we will suggest you solutions. If we feel that the issue needs to be checked by the tech team, we will inform you to return and we will offer you a replacement product. You can email us and we will pick your keyboard From your address.

The Customer Received the desired product but still wishes to exchange:

• No return will be granted, If the seal is broken.

• No return request will be accepted, if the product is delivered to the customer for more than 7 days. (AGer the product has been delivered to the customer, he/she can raise the return/refund request within 7 days.)

• In this scenario, the customer will ship the sealed product to us and pay the courier fees.

• The product must be unused and in its original packaging.

• The product should be kept in its original packaging.

• All suppor?ng documenta?on, such as the purchase receipt, price tags, labels, and warranty card, as well as any accessories, should be sent with the product.

• Once we have received and inspected the merchandise, we will expedite the replacement or refund.

• Unless there is damage or a defect issue, no accessories can be returned or exchanged. You can contact us at sales @credkeys.com for the address of our warehouse where you can return the product.

Received wrong layout/version

If you find that the product layout or version you have received is not what you ordered, please provide an image of the product and the tracking number written/printed on paper. Email this to us at sales @credkeys.com within 7 days after the order has been delivered to you

Order cancellations

We will be able to cancel your order only if the shipment has not been dispatched from our end.

If you have notified us of order cancellations, but the product has already been shipped out, you will have to reship the product back to us at your own expense in case you s?ll do not want it. Once it goes out of our warehouse, we cannot cancel your order. Under no circumstances, a refund will not be initiated ,If the seal is broken.

Refunds (if applicable)

We offer refund/replacement only once we have received the sealed product. It generally takes up to 5 working days for the refund to process. Refund will be processed within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your bank, it may take some ?me before your refund is officially posted. There is oGen some processing ?me before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at sales @credkeys.com

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