Junips | Rechargeable Motion Sensor LED USB Night Light

At Junips, we prioritize the efficient and reliable delivery of our curated selection of unique home decor items. Our shipping policy is designed to provide clarity and assurance to our customers regarding the delivery of their purchases.

We offer shipping services to both domestic and international customers. For orders shipped within the United States, customers can expect their items to arrive within 5 to 7 business days from the date of order confirmation. This timeframe is applicable to standard shipping methods and may vary based on the specific location and any unforeseen circumstances that may arise during transit.

For international shipping, delivery times may vary significantly based on the destination country and local customs processes. While we strive to ensure timely delivery, international orders may take longer than domestic orders due to factors such as customs clearance and local postal services. Customers are encouraged to allow additional time for international shipments, and we recommend checking with local postal services for more accurate delivery estimates.

All orders are processed promptly upon receipt. Once an order is placed, customers will receive a confirmation email detailing their order and shipping information. A tracking number will be provided once the order has been dispatched, allowing customers to monitor the status of their shipment in real-time.

It is important to note that while we take every measure to ensure timely delivery, Junips cannot be held responsible for delays caused by external factors such as weather conditions, natural disasters, or disruptions in postal services. We advise customers to plan their purchases accordingly, especially during peak seasons or holidays when shipping volumes may increase.

For any inquiries regarding shipping, delivery times, or order status, customers may contact us directly via email at info@junips.com or by phone at +14692070583. Our customer service team is available to assist with any questions or concerns regarding your order.

By placing an order with Junips, customers acknowledge and agree to the terms outlined in this shipping policy. We appreciate your understanding and support as we work to deliver your unique home decor items efficiently and reliably.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at Info@junips.com Please note that returns will need to be sent to the following address: 3001 s carrier pkwy Grand prairie Tx 75052If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at Info@junips.com

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at shopjunip@gmail.com.

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