Inside Out 17" Plush Backpack Joy Edition

Most items ordered via Standard Delivery will arrive within 2-7 business days. These windows may be extended during peak periods. Want it in a hurry? Next Day and 2-Day Express Delivery options are available for an extra charge, subject to availability. Depending on when you place your order, your tracking number may take one business day to become active. Once your order has begun processing, changes or cancellations may not be possible.

Express Delivery is not available for deliveries to PO Boxes, APO, FPO, Guam, Puerto Rico, remote or rural areas, and international addresses.

International Shipping

Charges

The cost to ship internationally varies and depends on the size and destination of the shipment. Your total shipping charges (US dollars) will appear during the Checkout process, before payment is entered.

Who Pays for Duties and Taxes?

Our prices do not include duties, value-added taxes or miscellaneous fees. If assessed, these charges are the responsibility of the package recipient, who will be billed for them by the local Customs office. Please keep this in mind when shipping a gift item to a destination outside the U.S.

Customs

For goods shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; manuals, instructions and safety warnings may not be in destination country languages; the goods and accompanying materials may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the goods may not conform to destination country voltage (requiring use of an adapter or converter). You are responsible for assuring the goods can be lawfully imported to the destination country. When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Contact - FLORIDAGIFTSCOM - Checkout

Submit a return requestClick the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

•Log in to your account:

•In the Email field, enter your email address, and then click Continue.

•In your email account, open the email sent from our store and copy the six-digit verification code included in the email.

•Go back to the online store, and then enter a six-digit verification code.

•Click the order that you want to submit the return for.

•If your order has more than one item, then select the items that you want to return.

•Select a return reason and add a note for the store.

•Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions. After the product is returned, you receive a refund.

Return Policies

Our policy lasts 30 days. If 30 days have gone by since you received your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. There are certain situations where only partial refunds are granted (if applicable) - CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 30 days after delivery

For merchandise received damaged:

If anything on you order was received damaged, please send photos of the inner and outer packaging as well as of the damaged merchandise to info@floridagifts.com.

For orders marked as delivered but not received:

Please wait 24-48 hours before reaching out to us, often the shipping companies mark shipments as delivered before they actually are. Also, please remember to check your mailbox. If you are not able to locate your order 2 business days after it was marked delivered, please let us know by emailing us at info@floridagifts.com. Depending on the order, we may need to file a insurance claim, and we will need to you to verify the claim, confirming this was not received by you. After the claim is verified by you, we will proceed with either sending you a replacement or refund you, depending on your preferences and product availability. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days of the refund. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Customerservice@floridagifts.com. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) If you need to exchange it for the same item, send us an email at info@floridagifts.com.

Contact - FLORIDAGIFTSCOM - Checkout