Iconic Chain

See transit times below for each shipping option! You can find specific production times (AKA how long it takes us to craft each piece) on each product listing. Ready-to-ship pieces have shorter production times than made-to-order pieces—a hot tip if you need something fast.

Domestic (U.S.) Shipping Options

Standard Shipping

Made-to-order Production Time

4-7 Business Days

Transit Time

4-6 Business Days

Estimated Arrival

8-13 Business Days*

*Ready-to-ship pieces are pre-made and will ship in 1-2 business days (if ordered before 3pm PST), making their estimated arrival 4-6 business days.

Orders under $150

$7.95

Orders over $150

Free

Rush Shipping

Made-to-order Production Time

4-7 Business Days

Transit Time

2 Business Days

Estimated Arrival

6-9 Business Days*

*Ready-to-ship pieces are pre-made and will ship in 1-2 business days (if ordered before 3pm PST), making their estimated arrival 3-4 business days.

Orders under $150

$14.95

Orders over $150

$7.95

Super Rush Shipping

Made-to-order Production Time

2-4 Business Days

Transit Time

1 Business Day

Estimated Arrival

3-5 Business Days*

*Ready-to-ship pieces are pre-made and will ship in 1-2 business days (if ordered before 3pm PST), making their estimated arrival 2-3 business days.

Orders under $150

$39.95

Orders over $150

$34.95

International Shipping Options

International Standard Shipping

Made-to-order Production Time

4-7 Business Days

Transit Time

7-15 Business Days

Estimated Arrival

11-22 Business Days*

*Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm PST), making their estimated arrival 8-17 business days. Please be aware that additional time incurred by customs is not accounted for in the estimated arrival.

Orders under $150

$12.95

Orders over $150

$7.95

International Rush Shipping

Made-to-order Production Time

2-4 Business Days

Transit Time

2-3 Business Days

Estimated Arrival

4-7 Business Days*

*Ready-to-ship pieces are pre-made and will ship next business day (if ordered before 3pm PST), making their estimated arrival 3-4 business days. Please be aware that additional time incurred by customs is not accounted for in the estimated arrival.

Orders under $150

$33.95

Orders over $150

$26.00

Feel free to contact us at support@gldn.com if you’re unsure about delivery times!

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Repairs

Is your order damaged, broken or incorrect? We’ll happily repair your pieces or update any personalization that wasn’t quite right.

START REPAIR

COST

Free with prepaid shipping label

(Free for U.S. domestic orders only. Pricing varies if requested after time limit.)

TIME LIMIT

6 months for most items or 3 years for solid gold

PROCESSING TIME ESTIMATE

1-2 weeks plus shipping time

Exchanges & Store Credit

Need a different size or want a totally different item? Send it back and we’ll give you store credit (in a digital gift card) to use whenever!

START EXCHANGE

COST

Free with prepaid shipping label

(Free for U.S. domestic orders only.)

TIME LIMIT

6 months from delivery date

PROCESSING TIME ESTIMATE

As soon as your return package is shipped

Returns

Didn’t absolutely love your jewelry? Send it back to us for a refund. To prepare your return for shipping, box up your jewelry securely (in the original packaging, if possible!), place inside your mailer and attach your return shipping label to the front. Once we receive your return shipment and everything looks A-OK, we’ll refund your original payment method (excluding any delivery charges) within 1-2 weeks. Please note: we’re a small team and keep a close eye on returns (fraudulent orders have been popping off and it really sets us back). 💔 On $300+ returns we’ve confirmed to be fraudulent, a 20% restocking fee will be deducted from your refund to your original payment method—never on legit orders, and we’ll always check in before we do this.

START RETURN