Ickle Bubba Aries Auto Fold Compact Stroller - Graphite Grey

At Bambinos and Beyond, we understand that from time to time you may need to return your products.

Returning an item has never been easier, follow the sections below to find the right return option for you.

Used and seconds - These items are sold as seen and are excluded from our returns policy. Refunds and returns are not available for these items.

New Items, in original packaging - We offer a 28 day return policy which enables you to return your unwanted items. All items must be in a resalable condition, which includes original packaging, including tags and must be unused and undamaged.

To return your item/items Please send them to the address on your returns label (enclosed with the original package) if you need a returns label please email sales@bambinosandbeyond.co.uk and we email one straight over to you.

Please note that items which are unwanted will be at a cost to yourself.

If your products are damaged or faulty -

All New items purchased at Bambinos and Beyond come with a warranty to protect you from any manufacturing faults that may occur.

If you have a manufacturing fault with your item within 30 days of purchase we will refund or replace (If in stock) the item for you - Exclusions, terms and conditions apply.

Items after 30 days of purchase will be covered under a manufacturer’s warranty and we will strive to ensure we rectify the fault accordingly. To find out the length of your warranty please get in touch or consult your instruction manual. If you have a fault please get in touch with our Customer Service Team at Sales@bambinosandbeyond.co.uk

We may request some images or a short video of the fault to be able to assist you to the best of our ability. From time to time we may request we collect the items from you, in this instance all costs will be covered by ourselves. Items will need to be packaged for travel.

The manufacturer’s warranty only covers against manufacturing faults and does not cover the following:

•Normal wear and tear

•Misuse such as, but not limited to, improper storage and product care

•Maintenance and use other than that indicated in the user guide

•Failure to follow the instructions in the user guide

•Abuse, neglect, carelessness or accident

•Modification or alteration of the product

•Air transportation or freight damage

•Damage to tyres such as holes, punctures or tears

•Mounting or installation of third party products such as buggy boards that are not recommended by the manufacturer

Please note, that while this list is inclusive, it is not exhaustive.

I’ve received the incorrect item -

We’re really sorry to hear that you have received an incorrect item. Please get in touch with our Customer Service Team who will be able to assist in getting the correct item to yourself, they are contactable at Sales@bambinosandbeyond.co.uk

When should I expect my refund?We aim to refund your return as soon as we receive your items back at our warehouse. Please note that dependant on the original payment method this could take 1-5 working days

I need to change, cancel or amend my order -

Of you wish to change or cancel your order please get in touch with us by emailing us at sales@bambinosandbeyond.co.uk We aim to respond to your email within 24 hours. Please include your order number and address to enable us to deal with your enquiry as quickly as possible.

Please note that if we have already dispatched your item our standard returns process will apply and charges will be incurred for refused deliveries.

Contact - Bambinosandbeyond - Checkout