HY300Pro Projector-Mini Portable Version

Shipping Policy – SmartWayMart

Yes! We ship worldwide!

Not only that, but we also offer FREE Shipping on orders over $69! To qualify, your order merchandise total just has to be over $69 after your extra savings are applied. Haven’t got $69 in your basket? Check out using our alternative delivery methods for $7.99 on US/International standard delivery option.

It will take 1-3 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 3 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday).

You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).

COUNTRY & CARRIER TIMING

Country

Carrier & Timing

Tracking Link

United States

USPS, 7-14 Business Days

USPS Tracking

Canada

Canada Post, 7-18 Business Days

Canada Post Tracking

United Kingdom

Royal Mail, 7-18 Business Days

Royal Mail Courier Service

Ireland

An Post, 7-18 Business Days

An Post Tracking

Australia

Australian Post, 7-18 Business Days

Australian Post Tracking

Germany

German DHL, 7-18 Business Days

German DHL Tracking

New Zealand

New Zealand Post, 7-18 Business Days

NZ Post Tracking

France

La Poste, 7-18 Business Days

La Poste Tracking

Spain

Correos, 7-18 Business Days

Correos Tracking

Italy

Poste Italiane, 7-18 Business Days

Poste Italiane Tracking

Japan

Japan Post, 7-18 Business Days

Japan Post Tracking

Other International

International Shipment with Tracking, 10-31 Business Days

International Tracking

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package.

If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare cases, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that he or she enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order.

If you decide to change your shipping address, please write to us at support@bristole-commerce.zendesk.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

RETURNS

By placing an order at SmartWayMart, you are responsible for the cost of return shipping back to SmartWayMart. Please refer to our Return Policy for further information on how to return your packages.

Contact - SmartWayMart - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at support@bristole-commerce.zendesk.com . for instructionYou can always contact us for any return question at support@bristole-commerce.zendesk.com .

Cancel OrderAny order that has not yet shipped can be canceled for free.

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

RefundsWe will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at support@bristole-commerce.zendesk.com.

Contact - SmartWayMart - Checkout