HTC VIVE Controller 2.0

Under HTC’s Product Return Policy (“Policy”), products must be returned within 14 days of receipt of purchase to be eligible for refund. Refunds will be issued to the original purchase payment method. Digital/virtual content is non-refundable unless purchased as a pre-order. Other products designated, “non-refundable”, by HTC, including gift cards and any products that have been personalized or modified in accordance with your instructions, are ineligible for refund. Shipping fees are non-refundable. To be eligible for refund, you must return the entirety of the product in its original packaging, together with the applicable proof of purchase (a copy of your receipt. The product you are looking to return must be received by HTC within thirty (30) days of the return being initiated. If, upon our inspection of your returned item, we determine that the Product(s) has been damaged, is missing components, and/or is not in resalable condition then HTC reserves the right to find the refund ineligible. If you return a Product bought as part of a bundle or promotion but do not return all the bundled/promotional Products, we will refund only that portion of your purchase price attributable to the returned item(s). Please contact Customer Service to start your return process.

For more details, please visit FAQ .

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