Hover: Twin Vertical Murphy Bed

Although we primarily operate in Canada and the United States, we do have the ability to ship most products worldwide, including Europe and Asia. Please note, some products and countries require custom quotes to determine shipping costs. If you're shopping from outside North America, please contact us by phone or email; once we've determined the shipping cost to your location, we can process your order.Certain larger items, such as Italian Wall Beds or MurphySofa Wall beds, require custom shipping quotes. We reserve the right to charge additional shipping, in rare circumstances such as a product being shipped to a remote location. Please contact us for more details.Most products will be delivered inside your home, provided you have an elevator or ground access; however, sometimes curbside is our only option without excess fees. If you have stairs, please let us know prior to placing your order.

Right of Withdrawal & Return Shipping (EU Customers)

EU customers have a 14‑day right of withdrawal under the Consumer Rights Directive.Custom or built to order products are not returnable.

If you choose to withdraw from your purchase, you are responsible for the cost of returning the goods, including any postage, courier charges, export customs fees, or handling charges required to return the goods from your country.

Orders are shipped under Incoterms® 2020 CPT (Carriage Paid To). Import VAT, duties, and customs clearance fees are not included in the checkout price and must be paid by you as the Importer of Record.

Contact - Expand Furniture - Checkout

Warranty:

Lifetime Warranty on telescopic table mechanisms.

5 year warranty store wide on all hardware parts on all Expand Furniture products.

We pride ourselves with exceptional warranty offerings that go far beyond industry standards.We do this because we believe we have better products and ones that will last.

Warranty does not cover clearance items or mattresses. Placing indoor products outside may void warranty. Surface wear and tear and or misuse of products are not covered by warranty. Lifetime warranties are tied to the original purchaser/invoice and are non transferable. Lifetime warranties do not apply to outdoor products but they are covered by our 5 year warranty. General hardware warranties do transfer provided you have an order number.

Returns & Refund Policy:

7 day trial with easy returns on most productsWe expect our customers will love our products as much as we do, however we understand things won’t always work as planned so we created a flexible policy. Details below.

Returns: For USA & Canadian customers we accept returns on all stocked tables, chairs and sofa modules provided we are notified within 7 days of delivery. Original packaging is required.

Ineligible items: We do not accept returns on custom order products, clearance items, or items that can be slept on including Murphy Beds (wall beds), mattresses.

Return fees: We charge a simple 15% fee on any returned item. Shipping costs are not refundable.

Order cancellation: Orders can be canceled for a full refund before an item has shipped. Custom order items or special order items cannot be canceled.

Processing time: Refunds may take 3-5 business days to show up in your account.

International: customers outside of the USA & Canada. Sorry due to heavily subsidized costs we cannot accept returns

Environmentally conscious: We try to make sensible sustainable choices. If an item arrives damaged or defective our policy is to replace or repair the part first before replacing an entire item. Many of our furniture pieces are modular in design and some come in multiple cartons and we are able to send a part or single carton to fix it perfectly. Returning an item because of damage in transit does not waive return fees. If there is aesthetic damage that results in us replacing the item, we insist you keep the aesthetically damaged piece until the new part arrives so you can use the item while waiting on a replacement.Order rejection: If you reject or refuse delivery of a returnable product we consider this a return and you will be charged return fees based on the product category. Refusal or rejection of non returnable products may result in extra shipping charges until final delivery is acceptedLoss of time: Sometimes mishaps happens and a carrier might miss a delivery or a carton might go missing. We are not able to cover your various possible financial losses like taking time from work or loss of revenue from a property rental. We suggest keeping your old furniture until after you have your new delivery set up. Wall bed systems and products that require assembly are do it yourself installs and we do not cover the cost of installation.

Bundle ordering & returns: We offer volume & bundle discounts. If you are purchasing multiple items for a project, please inquire or choose one of our ready made bundles like the dining sets which have discounts already applied. When purchasing in a bundle, discounts are applied to make the costs lower than the individual product costs. If you decide to return part of the bundle package you will not be returned full item value as these items were all discounted for volume. Return value will be calculated by the retail value (before discount or coupon) of all kept items subtracted from the order total. The return fee will then be subtracted for the product being returned. This measure is put in place to stop over ordering items to receive discounted rates only to return the extra items that resulted in discounts.

Policy last updated Last update August 2024.Prior to August 2024: Murphy bed products all come with a 5 year hardware and parts warranty.Tables, chairs & sofa, products come with a 3 year warranty on mechanics and hardware.Prior to 2021 Murphy Beds came with 3 year hardware and parts warranty. Tables came with 500 day hardware and parts warranty.

EU Right of Withdrawal (14 Days)

EU consumers may withdraw from their purchase within 14 days of receiving the goods.Please note that custom or built to order products are not returnable.

To exercise this right, you must notify us within 14 days and return the goods within an additional 14 days.

Return Shipping Costs

Under EU law, unless the seller agrees otherwise, the consumer is responsible for the cost of returning goods during the withdrawal period.

Accordingly, you must pay all return‑shipping costs, including:

Postage or courier fees

Export customs fees or carrier handling charges

Any taxes or charges required to export the goods back to Canada

We do not provide prepaid return labels for EU withdrawal returns.

Import Duties & VAT

Orders are shipped under Incoterms® CPT. As the Importer of Record, you are responsible for paying any import VAT, duties, or clearance fees charged by your customs authority.

Refusal to Pay Import Charges

If you refuse to pay import VAT, duties, or clearance fees, the shipment may be returned or abandoned by the carrier.

Any costs charged to us for return shipping, customs handling, or abandonment will be deducted from your refund.

Submit an EU withdrawal request

Contact - Expand Furniture - Checkout