Hormone Balance Bundle

We Hustle! We will ship out within 1-2 business days.

SHIPPING POLICY

Processing Time

Orders are processed and shipped Monday–Friday, excluding holidays. Most orders ship within 1–3 business days, including express orders. During periods of high volume, processing may take up to 4–5 business days.

You'll receive a shipping confirmation and tracking number by email once your label is created. It may take a few hours for tracking to update depending on the carrier. Come Alive Herbals is not responsible for delays in carrier transit times.

Domestic Shipping (United States)

We ship to all 50 states, US Territories, and APO/FPO addresses.

Contiguous US: $6.95 — Free on orders over $45

Alaska, Hawaii, Territories, APO/FPO: $13.95

Average delivery time for contiguous US orders is 3–4 business days after shipment. Alaska, Hawaii, US Territories, and APO/FPO addresses may take 5–7 business days.

International Shipping

We currently ship to Canada, Mexico, Australia, New Zealand, the United Kingdom, and select European countries.

CanadaCA$11.00 — Free on orders over CA$110Average transit time: 5–9 business daysDuties are included. Tax is added separately at checkout.

Mexico$300 MXN — Free on orders over $1,500 MXNAverage transit time: 10–15 business days (not including customs processing of 2–5 business days)Both duties and VAT are included in the cost of your shipment.

United Kingdom£7.00 — Free on orders over £45Average transit time: 1–3 business daysBoth duties and VAT are included.

EuropeWe ship to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, The Netherlands, Poland, Portugal, Romania, Spain, Sweden, and Switzerland.Average transit time: 5–10 business daysBoth duties and VAT are included.

Shipping rates by country:

•Most EU countries: €10.00 — Free over €70

•Czech Republic: 200 Kč — Free over 2,000 Kč

•Denmark: 75 kr — Free over 530 kr

•Finland, Greece: €14.00 — Free over €70

•Poland: 45 zł — Free over 300 zł

•Romania: 40 lei — Free over 400 lei

•Sweden: 115 kr — Free over 800 kr

•Switzerland: 10 CHF — Free over 70 CHF

Australia$18.00 AUD — Free on orders over $120 AUDAverage transit time: 6–12 business daysBoth duties and GST are included.

New Zealand$36.00 NZD — Free on orders over $140 NZDAverage transit time: 6–12 business daysBoth duties and GST are included.

Freight Forwarders

We do not support the use of freight forwarders. We cannot accept returns or issue refunds for orders delivered to a freight forwarder or to destinations outside our approved shipping countries.

Lost or Delayed Packages

If your tracking shows no movement for an extended period, please contact us and we will do our best to assist. Come Alive Herbals is not responsible for delays caused by carriers or customs agencies.

Questions?

Contact us through our contact form and our team will get back to you within 2 business days, Monday–Friday, 9am–5pm CST.

Contact - Come Alive Herbals - Checkout

Return Window

Contact us within 30 days of receiving your order to initiate a claim. Please include your order number so we can locate your purchase and resolve your request as quickly as possible.

We reserve the right to refuse or limit refunds if we determine our return policy is being abused.

Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Provide details and a picture to customerservice@comealiveherbals.com . You MUST send a photo of the item to our email for documentation.

How to Start a Return

Reach out through our contact form with your order number and reason for return. Our team will respond within 2 business days, Monday–Friday, 9am–5pm CST. To keep your place in the queue, please avoid sending follow-up emails on the same thread — this will push your message to the back.

International Returns

All orders placed at comealiveherbals.com are eligible for returns regardless of shipping destination, subject to the conditions below.

•Original shipping charges are non-refundable, with the exception of EU orders.

•We are unable to cover the cost of return shipping for Australia, New Zealand, Mexico, or most EU orders at this time. For EU returns, we may cover return shipping depending on the reason for return.

•We cannot accept returns or issue refunds for items delivered to a freight forwarder or to destinations outside our approved shipping countries.

EU Customers: Please submit your withdrawal request within 30 days of receiving your order.

Cancellations & Order Changes

Our fulfillment team begins processing orders quickly, so we are not able to accommodate changes to most orders. If you need to cancel or change an order, contact us immediately with your order information and we will do our best to help — however, we cannot guarantee changes can be made after an order is placed.

During periods of high order volume, we are unable to cancel or edit orders. Come Alive Herbals is not responsible for address errors or delivery delays after your package has left our facility.

EU Customers: Please submit cancellation requests through our withdrawal request form.

Questions?

Contact us through our contact form and our team will get back to you within 2 business days, Monday–Friday, 9am–5pm CST.

Contact - Come Alive Herbals - Checkout