HERRINGBONE CHAIN ANKLET SET SILVER

FREE STANDARD SHIPPING SPECIAL OFFER (LIMITED TIME ONLY)

SM PASS INSIDER and VIP accounts receive Free Standard Shipping on orders over $75 while SM Pass SUPERSTAR and ICON accounts receive Free Expedited Shipping on orders over $75. Free 2-Day Shipping promotion is only valid for shipping addresses in the United States excluding Alaska, Hawaii, US Virgin Islands, Puerto Rico, Guam, military and air force bases. Please note, this promotion may not be combined with any other offers unless explicitly noted.

Shipping Options within the 48 States

Shipping Method

Delivery Time~

Order Subtotal

Shipping Charge

Standard

3-7 business days

-

$8.95*

Standard

3-7 business days

$99+

FREE

Two day^

2-3 business days

-

$20**

* Shipping fees and sales tax are not counted towards the merchandise subtotal. Only one promotional code can be used per order. Free 2-Day Shipping promotion may not be combined with any other offers unless explicitly noted.

** Two Day Shipping is free for SM PASS SUPERSTAR and ICON members on orders over $75. Preorders and backorders will still ship Standard.

^ There is no expedited shipping outside the 48 states. We do not offer Two Day delivery to Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands and Military bases.

~ Due to nationwide shipping volume, you may experience a delay. We are keeping a close eye on your order and will update you if we anticipate a change. We appreciate your patience.

Expedited Shipping Methods and Delivery Time

Order before 1pm ET*

Two Day

Sunday

Wednesday

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

Saturday

Wednesday

* Two Day orders must be submitted by 1:00 PM EST. If the order is placed before 1:00 EST then you can use the chart above to see when it will arrive. If the order is placed after 1:00 EST then add one additional day. We do not ship on holidays such as New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas.

^ We cannot guarantee delivery dates will be met for expedited shipping methods on clearance merchandise because clearance merchandise is in very limited supply and it may take additional days to process and ship. Item must be in stock. Pre-order and backorder items will ship on or about their expected ship date. There is a small chance that certain preorders or backorders may be cancelled, based on demand, in which case refund will be issued the same day the order is canceled. Refunds usually reflect in 3-5 business days.

Where We Ship

United States (48 contiguous States)

We strive to get your merchandise to you as quickly as possible. The cost for shipping is only $8.95 for your entire order in the 48 contiguous United States. Most orders are shipped within 2 business days after they are placed unless the items are preorder or backorder. Preorder and backorder items ship on or about the date mentioned on the product page. Orders in the continental US will ship via FedEx. Orders arrive within 3-7 business days unless Two Day shipping was selected.

Hawaii and Alaska Customers

The cost for shipping is $24.95 per order. Items going to Hawaii and Alaska are shipped via FedEx and arrive within 7 business days.

US Virgin Islands, Puerto Rico and Guam Customers

The cost for shipping is $24.95 per order. Your order will ship via FedEx from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

Military/Air Force Base Customers

The cost for shipping is $14.95 per order. Your order will ship via FedEx from our facilities to our shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

Shipping Procedures

Shipping Confirmation Emails

We will send you a shipping confirmation email when all or part of your order is shipped that will include the FedEx tracking number. You will be sent a shipping confirmation email with a tracking number for every shipment. You can also check the status of your order anytime by clicking on the Order Tracking link in the footer of every page on this site or by logging in to My Account and going to My Orders.

Shipping in Multiple Packages

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.

Tracking Your Order

There are three easy ways to track your order:

•Click on the Order Tracking link in the footer of each page. You will need your order number, billing last name and billing zip code.

•Log in to My Account and go to the My Orders section. From there you will be able to choose which order you'd like to view and you will have an option to track the order.

•You will receive a shipping confirmation email when all or part of your order is shipped. The email will include the FedEx tracking number.

Delivering Your Package

•We process, ship, and deliver packages Monday through Friday. At this time, we do not offer shipping or delivery on Saturday, Sunday, or holidays.

•Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).

•Most items are available to ship in 2 business days unless otherwise noted.

SHIPPING CANCELLATIONS

If your order includes pre-order items, there is a small chance that certain preorders may be cancelled, based on demand. You will receive a cancellation email if your order will not be shipped.

RETURNS:

We gladly accept returns of UNWORN merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment. You may obtain a return authorization using the Return Center .

* Return or exchange in one of our retail stores:

For your convenience, we accept online returns at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). We gladly accept returns of unworn merchandise within 30 days of delivery. Clearance items (price ending in .99), masks, mask filters, earrings and anything else labeled Final Sale may not be returned or exchanged. All handbags, clothing/apparel and accessories must have the original tags attached. Take the merchandise in its original packaging (polybags with UPC for apparel/clothing and accessories) to the store. Make sure you have the order number or the email confirmation sent after an order is placed. Click here to find a retail store near you. Shipping charges are not refundable. Returns will be refunded to the original method of payment or as store credit.

* Return via mail:

You can print a shipping label and drop off your return at a FedEx location. You will receive an email when your return is received and your refund has been processed. Shipping charges are not refundable and there is a $6.95 per order return fee that covers restocking and postage back to the warehouse. Refunds are always issued to the original method of payment. To prevent a delay in refund, returns must be shipped back within 7 days since the return label was issued. Start by visiting our Returns Center .

Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you.

Please Note: Clearance Items, Masks, Mask Filters and Earrings may not be returned or exchanged. Gift Cards and E-Gift Cards cannot be returned or refunded. All purchases are final on Clearance items, Masks, Mask Filters, Earrings, E-Gift Cards and standard Gift Cards.

Steve Madden guarantees against manufacturer's defects. Normal wear and tear does not qualify. If you feel the merchandise is defective and it was purchased from this website, please contact us by emailing info@stevemaddendirect.com, live chat or calling 1-888-SMADDEN .

Steve Madden merchandise purchased from other retailers, including department stores, must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

Also see our Need Help page.

EXCHANGES

We do not do exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time. Therefore, we suggest you place a new order for the style, color, size you want, and then call customer service at 1-888-SMADDEN to get a return authorization and a prepaid FedEx shipping label to send the item back to us as a return. When you call customer service please have your new order number handy so they can file the return as an exchange and a full refund will be issued once the merchandise is received at our warehouse.