Heggerty Library Second Grade Decodable Books Classroom Set Bundle

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Domestic Shipping Methods & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We currently offer Standard Ground shipping for all domestic orders.

Shipping Method

Estimated Delivery Time

Shipping Cost

Standard Ground

2-7 business days

Calculated at Checkout

Large or Bulk Orders

Orders that exceed standard parcel size or weight limits may be shipped via LTL (Less Than Truckload) carriers. These shipments may require additional coordination and extended transit times.

International Shipping Policy

We offer international shipping to Canada and select international destinations. Shipping rates and delivery windows are calculated at checkout based on the destination and order weight.

Canada: Delivery varies by province and can be impacted by customs which can extend transit times.

Other International Destinations (e.g., Ireland): Transit times vary significantly by region and are generally longer than domestic shipments. Delivery estimates will be provided by the carrier at the time of shipment.

Shipment to P.O. Boxes or APO/FPO Addresses

Heggerty ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Heggerty is not responsible for any customs, duties and taxes applied to your order (excluding Canada). All fees imposed during or after shipping are the responsibility of the customer (tariffs, duties, taxes, etc.).

Damages

Heggerty is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

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If for any reason you are not satisfied with your purchase, you may return like-new printed materials within 60 days, or cancel digital licenses within 14 days, for a refund. If your shipment is missing expected items from your order, please let us know within 14 days from receipt. We are unable to accommodate any replacement requests without costs beyond the time frames indicated above. These new changes will allow us to provide better service to our partners. Please read our return and cancellation policy below for full details.

Print Materials

Print materials that are in “like new” condition may be returned within 60 days of the purchase date for a refund, credit, or replacement if the items were damaged in transit. All returns require prior approval from the Heggerty Support team. Customers are responsible for the cost of shipping their return materials.

Returned materials must be received in “like new” condition. Materials with noticeable wear, damage (excluding damage caused while in transit), stamps or other markings are not eligible for refund or credit.

If your shipment is missing expected items from your order, please let us know within 14 days from receipt. We are unable to accommodate any replacement requests without costs beyond the indicted time frames.

To initiate a return request, please email the Heggerty Support team at hello@heggerty.org with the following information:

•Sales order number

•Complete address

•Reason for return

•Title(s) and quantity of product(s) being returned

Upon approval, Heggerty’s support team will email you with detailed return instructions and our return shipping address. Refunds will be processed within 14 days of receipt of return. Shipping and handling costs from the original order invoice are non-refundable.

Please be advised, to ensure you quickly receive the classroom solutions you need, we no longer accept exchanges. However, our partners may return items and place a new order for the desired products.

Digital Licenses

Digital licenses may be canceled for a refund or credit within 14 days of the purchase date or subscription renewal date. All cancellations require prior approval from the Heggerty Support team.

To initiate a cancellation request, please email the Heggerty Support team at hello@heggerty.org with the following information:

•Sales order number

•Complete billing address

•Reason for cancellation

•Title(s) and quantity of digital product(s) being canceled.

Upon approval, a refund will be issued within 14 days of cancellation. This also applies to renewals.

Please Note: Digital licenses must be used within the subscription period for which they were purchased. Heggerty is not able to provide credit for unused or unassigned digital licenses within a given subscription period, or transfer unused licenses to a future subscription period. If a return is needed for a bundle that includes digital and print, but is past the 14 day period, we will only be able to return the physical materials.

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