Harpeth Pub Table

How long will it take my order to ship?

We ask that you allow at least 5-10 business days for your order to ship. We factor in transit times with freight carriers and whether or not you select 5 Star Installation on any products. In most instances orders ship within 3-5 business days, however during peak season it could take longer. A tracking number will be emailed to you when you order ships.

How much is shipping?

Shipping is free with any purchase on our website.

I live in Canada. Do you sell to customers in Canada?

We only ship in the continental United States. However, we have Authorized Dealers in Canada. Please use our Dealer Locator or contact us to find a dealer near you. Click on tab “Find a Dealer" tab and enter your zip code.

What about Alaska, Hawaii?

We don't deliver to Alaska or Hawaii or outside of the U.S., however we can accommodate any customer who is arranging their own delivery. We will coordinate the delivery and ship to your freight forwarder at no extra charge.*Please Note: Your pool table or shuffleboard warranty is voided, when not installed by a legacy authorized dealer or installer.

I would like to schedule my delivery in the near future, is that possible?

No problem, you can place your order now and we will hold it in our warehouse until you are ready. Complete your order on our website or by phone by calling (866) 953-4272. A customer service specialist will be able to assist you inscheduling a future delivery.

There are no local stores in my area? Is my delivery still free?

Yes, as long as we are shipping the product to an address within the Continental U.S. (excluding AK and HI). There are a few exceptions where a delivery surcharge may apply. If you have purchased an item that includes 5 Star Installation and your ship to address is more than 35 miles from our closest installer or dealer's place of business you may be charged a small mileage fee.

See additional information on Terms and Conditions when purchasing any item.

Contact - Legacy Billiards - Checkout

Thank you for your purchase. We want you to be happy with every item you purchase from Legacy. Feel free to call us at 866-953-4272. We’re here to help you every step of the way.

Cancel or Change Order

We strive to ship all orders as soon as possible. All items that ship within a few business days cannot be cancelled once the item(s) have been purchased. Any item(s) that have not entered the shipping process, we will gladly ATTEMPTto process the cancellation, provided the order has not yet entered the shipping process.

If the item you wish to cancel has already entered the shipping process, you may return the item subject to that item's return policy. See below for more information about our return policy.

In order to request a cancellation or change to your order, please call 1-866-953-4272. To ensure timely processing of your cancellation, please do not send your request via email. Thank you for your consideration.

Delivery Times

Delivery times can vary for each product based on the delivery location and the size of the product. Due to the size of some products, ground shipping may not be an option.

How is my total delivery time determined?

The total delivery time for your order is calculated from the time your order is placed until the time you receive it.

Back Ordered Items

Periodically, due to the popularity of an item, a product must be placed on backorder until additional inventory is received. If your order includes an item that has been placed on backorder, you will be notified by a Customer Service Specialist, who will provide you with options to fulfill your current order or an ETA on your backorder item(s).

Eligible Returns

You may return most eligible items, for any reason up to 30 days from the delivery date. All returns must be unused and in its original carton. If upon inspection the product appears to have been used Legacy Billiards at our discretion can discount your refund by our assessed decrease value in the sale of the product if it were still in brand new condition. Call 1-866-953-4272 for details.

Return Shipping

Please note in most cases for returning an item, you are responsible for the return shipping costs. Shipping is not refundable on items due to color, preference, size, or any other form of buyers remorse.

Contact - Legacy Billiards - Checkout