Happy Gut Bundle

The normal method of delivery shall be regular postage, unless you pay for express shipping (in Australia only). We will deliver to the location you nominate. We will endeavour to process your Order within the time period stated for each item, however, because manufacturing time varies by item of Goods, we reserve the right to combine items into one shipping package or to ship items separately. Delivery times quoted are estimates only. We will not be liable for any loss or expenses you sustain arising from any delay in the delivery of the Goods however caused. You must inspect the Goods on delivery and, in the case where Goods have been delivered by carrier, sign the required proof of delivery document or collection acceptance document. A signature on that document will constitute conclusive evidence against you of receipt of the quantity of Goods indicated on that document free from any apparent defect or damage. You may not reject the Goods or any part of them on any circumstances. If the Goods are alleged to be damaged or defective on delivery, a description of the alleged damage or defect must be given in writing at the time of delivery and signed by you or on your behalf. If you fail to accept the delivery of the Goods, we will be under no obligation to issue a refund.

Delays: We will always make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the process. In case of delay caused by technical difficulties, rush charges/fees will be refunded or waived where applicable. However, technical difficulties will not be the grounds for order cancellation.

Happy Bum Co will use its best endeavours to ensure that any production difficulties do not delay delivery schedules. However, in no case shall Happy Bum Co be liable for any consequential loss or damages resulting from any delay in shipment or delivery. You agree not to hold us liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond our direct control. Our shipment and delivery dates are calculated based upon estimates provided by our suppliers.

Nothing in this shipping policy is intended to exclude any rights you may have under any consumer protection law, including the Australian Consumer Law.

This policy forms part of the Happy Bum Co terms and conditions located in our Terms and Conditions.

Contact - Happy Bum Co - Checkout

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in resalable condition, unworn or unused, unopened, with tags, and in its original packaging. You'll also need the receipt or proof of purchase and a photo of the item. To start a return, you can contact us at hello@happybumco.com .

Returns must have "HAPPY BUM CO" listed as the recipient.

You, as the buyer, pay for return shipping under all circumstances. We do not provide return shipping mailers. Please note that a $5.00 restocking fee applies to all returns processed for a refund or exchange.

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at hello@happybumco.com .

Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Failure to inform us of damages or defects within 5 business days from delivery may be declined. For item damages, a photo of the damage must be supplied to initiate a replacement.

Exceptions / non-returnable itemsSale items are final sale and subject to any consumer law rights, cannot be returned. Unfortunately, we cannot accept returns on sale items, downloadables or gift cards.

ExchangesThe fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Where we have agreed in good faith to exchange an item, any additional shipping and restocking fees associated with sending the replacement are the responsibility of the customer.

European Union 14 day cooling off periodNotwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in resalable condition that you received it, unworn or unused, unopened, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

RefundsWe will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please note that a $5.00 restocking fee will be deducted from your refund total. Shipping fees are non-refundable.Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at hello@happybumco.com .

Contact - Happy Bum Co - Checkout