Happy Bowl Pink

Thank you for shopping with TOYTAG! We want to get your order to you as quickly and safely as possible. Here's everything you need to know about our shipping options.

📦 Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email with tracking details once your order has been dispatched.

🇸🇬 Singapore Delivery

We offer several delivery options for customers in Singapore:

Delivery Option

Estimated Delivery

Rate

2-Day Shipping

2 business days

FREE for orders SGD 50+

2-Day Shipping

2 business days

SGD 2.50 for orders under SGD 50

1-Day Expedited Shipping

Next business day

SGD 12.50 for orders under SGD 250

2-Hour Express Delivery

Within 2 hours

FREE for orders SGD 250+

2-Hour Express Delivery

Within 2 hours

SGD 30.00 for orders under SGD 250

Tip: Spend SGD 50 or more for free 2-day shipping, or SGD 250 or more to unlock free 2-hour express delivery!

🌏 International Shipping

We ship worldwide via FedEx International Economy . Rates are calculated based on the weight of your order.

Malaysia

Order Value

Shipping Rate

Under MYR 500

SGD 10.00 – SGD 120.00 (weight-based)

MYR 500 and above

FREE

Estimated delivery: 3–7 business days

Rest of Asia, Australia & New Zealand

Order Value

Shipping Rate

Under SGD 500

SGD 10.00 – SGD 270.00 (weight-based)

SGD 500 and above

FREE

Estimated delivery: 5–10 business days

Europe, USA, Canada & Mexico

Order Value

Shipping Rate

Under SGD 500

SGD 25.00 – SGD 225.00 (weight-based)

SGD 500 and above

FREE

Estimated delivery: 7–14 business days

Rest of World

Order Value

Shipping Rate

All orders

SGD 109.00 – SGD 719.00 (weight-based)

Estimated delivery: 10–21 business days

📍 Order Tracking

Once your order has been shipped, you'll receive an email with your tracking number. You can use this to track your order directly on the FedEx website or via the link in your shipping confirmation email.

🌐 Customs & Import Duties (International Orders)

For international orders, please note:

•Your order may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient and are not included in your order total or shipping fee.

•TOYTAG is not responsible for delays caused by customs clearance processes.

•We are required by law to declare the full value of all items on customs documentation.

❓ Questions?

If you have any questions about your order or shipping, don't hesitate to reach out to us through our contact page. We're happy to help!

Contact - TOYTAG - Checkout

At TOYTAG, we want you to absolutely LOVE your purchase. So much so that we’re willing to go the extra mile to ensure it happens. Thus, if for any reason you’re dissatisfied with your purchase (gasp!) within 30 days, we’ll give you a 100% money-back refund, provided that the item remains in its original packaged condition with all labels and tags in place, along with the original receipt.

That said, every care is taken to ensure that you are satisfied with your TOYTAG purchase. However, due to reasons wholly out of our control, there may be that 0.000000001% chance that you end up with a defective product. These could be manufacturer defects, or any other kind of damage caused during the process of getting our products up onto the shelves (not caused by us, we swear!).

In such cases, we kindly ask you to fill up the defect-for-exchange form, and we will do our very best (overtime if we have to!) to get you a new product in pristine condition. That’s TOYTAG’s pledge to you.

Contact - TOYTAG - Checkout