Hand Carved Oval Tiny Stool

Last updated: November 2025

Delivery Areas

UK Mainland, Scotland & Wales: Delivery available.

UK Islands (e.g., Isle of Wight, Isle of Man, Channel Islands such as Jersey/Guernsey): Please contact us for a custom delivery quote before ordering.

International: We do not currently offer international delivery.

Delivery Services

Standard Delivery: Up to 7 working days.

All deliveries are carried out by fully insured couriers.

Delivery Charges

•For UK Mainland, Scotland & Wales, we apply a flat delivery fee at checkout for the selected service (Standard or Express).

Final delivery costs may vary depending on item weight, size, fragility, and delivery location (e.g., remote postcodes or access constraints). Any variation or surcharge will be shown or communicated before dispatch.

•For UK Islands, please contact us to obtain a bespoke quote.

Dispatch & Scheduling

•We typically arrange dispatch within 1–3 working days of your order, then your chosen delivery service timeframe applies.

•Our courier may contact you to arrange a convenient delivery day/time window. Please ensure someone is available to receive and sign for the item.

Access, Floors & Large Items

•Standard delivery is to the ground floor, first accessible room.

•Deliveries involving stairs, lifts, restricted access, long carries, or multiple floors may require prior notice and can incur an additional charge. Please inform us of any access constraints when placing your order so we can advise and quote accordingly.

Packaging & Handling

•Items are wrapped and protected for transport. Please retain all packaging until you’re satisfied with your purchase.

Missed Deliveries & Redelivery

•If a delivery is missed due to no one being available, a redelivery fee may apply. The courier will advise next steps.

Damages & Issues on Delivery

•Please inspect your order upon delivery. If there is any damage or you receive the wrong item, note it with the driver where possible and contact us within 48 hours with photos so we can assess and resolve promptly.

•Contact: contact@thecowshedcollective.co.uk | 01491 905679

PO Boxes

•We’re unable to deliver to PO Box addresses.

Returns & Return Shipping

•Returns are accepted in line with our Return & Refund Policy.

•Unless we have made an error or the item is faulty, the buyer is responsible for the cost and arrangement of return shipping. We recommend a tracked and insured service.

Contact Details

The Cow Shed CollectiveCrowmarsh Hill, Wallingford OX10 8BG Email: contact@thecowshedcillective.co.ukPhone: 1491 905679

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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unused, undamaged, and returned in the original packaging. This includes any protective wrapping, tags, or accessories supplied. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at contact@thecowshedcollective.co.uk. Once your return is approved, we will provide full instructions on how and where to send your item.

Returns must be sent to:The Cow Shed CollectiveCrowmarsh Hill, WallingfordOX10 8BG

Items sent back to us without first requesting a return will not be accepted.

Please note that the buyer is responsible for the cost and arrangement of return shipping. We recommend using a tracked and insured courier service, as we cannot accept responsibility for items lost or damaged in transit.

If you have any questions regarding returns, please contact us at contact@thecowshedcollective.co.uk or call 01491 905679.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you receive the wrong item. We will review the issue promptly and work to resolve it.

Exceptions / Non-returnable Items

Certain types of items cannot be returned, such as:

•Custom or bespoke items (including special orders or personalised products)

•Perishable goods (food, flowers, plants, etc.)

•Personal care items (beauty products)

•Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards.

If you’re unsure about the eligibility of your item, please contact us before returning.

Exchanges

If you wish to exchange an item, the fastest way is to return the product first. Once your return has been accepted and refunded, you can make a new purchase for the replacement item.

European Union 14-Day Cooling-Off Period

If your order is being shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must be returned in its original condition and packaging, with proof of purchase included.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval status.If approved, your refund will be processed back to your original payment method within 10 business days.

Please note that your bank or payment provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at contact@theowshedcollective.co.uk.

Contact - Cow Shed Collective - Checkout