Gut Soothe

All products are shipped via USPS by the next business day, unless the patient is otherwise notified. We ship all products in waterproof bubble envelopes to ensure your order arrives safely. If your product is opened or any seals are broken upon arrival, DO NOT USE. We cannot guarantee the safety and quality of opened and/or damaged products. If you do not receive your product in a timely manner (5-7 business days), please call our office at (941)-666-8757 to notify us.

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RETURNS Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Due to the perishable nature of some of our products, certain supplements are not eligible for returns. We only accept unopened, unaltered supplement returns. Please do not return supplements if the packaging has been opened.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

REFUNDS (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS(if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@wholehealthlwr.com.

EXCHANGES (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wholehealthlwr.com and send your item to: 11509 Palmbrush Trail, Bradenton, FL 34202.

SHIPPING To return your product, you should mail your product to: 6272 Lake Osprey Dr. Bradenton Florida 34240

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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