Grigri+

Shipping General Shipping Policies US orders of $69 or more ship for free to the lower 48 states. Orders to HI and AK may be billed extra. We only ship to the USA, Canada, and Australia / New Zealand right now. We want to get really good at this before we start shipping to more places. We are shipping duties paid (DDP) to Australia / New Zealand and Canada. Free shipping offers are applied to the order total after any promotions or credits are applied, exclusive of taxes and other fees. You can also pick-up your items (for free) in our store: 1065 12th Ave NW, Suite E7, Issaquah, Washington 98027 Pick-ups are allowed between 7:30 AM and 4:30 PM Monday through Saturday Orders placed after 5 PM weekdays will be ready for pickup by 8 AM the following day All orders after 5 PM Saturday will be ready by 8 AM Monday “Or It’s Free Guarantee” GUARANTEE: Orders within the US ship the same day or it’s free. This guarantee shows our commitment to dispatch on time. We are NOT responsible for carrier delays. ELIGIBILITY: This applies to in-stock items ordered by 1PM Pacific Time, Monday - Saturday for USA orders only. Your confirmation email will contain the guarantee and is the official verification that you qualify for the guarantee. CLARIFICATION: If clarification is needed and we contact you, if we don’t get a response by 1PM Pacific Time, your order will go out the following business d…

Refund policy Effective: 10/02/2023 Official Return Policy Almost everything we sell is life-supporting gear. Good retailers don’t resell this type of gear after it leaves their warehouse so you know anything you buy is more than super good enough. Our official return policy is: *If we made a mistake, we will absolutely fix it. *If we didn’t make a mistake, we don’t accept returns. Unofficial Return Policy Message us and we will try to solve your problem. Maybe we can add it to the stuff we test in the lab or give you a crazy discount for another item. We may not even mind eating it but every situation is different so we underpromise and hope we can over deliver. Just ask at contact@hownot2.com Price Changes We will honor price changes for items purchased up to 72 hours before a sale period. If you bought something and we reduce the price right after, send us an email at contact@hownot2.com during the sale period and we can issue you a refund. If the sale period has ended, we will not honor sale prices. Price Matching We’d love a shot at having your business.  If another online retailer has a lower price, please screenshot it and send it to contact@hownot2.com and we’ll let you know if we can price match it.  We can’t match pro deal pricing as we don’t have the margin to do so.  We also typically can't match sale prices or other website's discount codes (e.g. like a 15% off wel…