Grape - Limited Edition

Shipping & Processing Times

Shipping Policy

We ship internationally to almost every country! We offer free shipping when you spend $35 or more. Otherwise, it's $5 flat rate shipping to most locations. More details below.

Order Processing:Once your payment is verified, it may take up to 72 hours to process and ship your order. This does not include weekends or holidays.

Track Your Order:

A tracking link will be sent to you by email as soon as your order ships.

We process orders quickly, so cancellation is not always possible once an order is placed. Contact us at support@mybeebalmco.com straight away and we will do our best to help.

Estimated Delivery Times (Business Days):

USA: 3 to 7 days (average is 5 business days)

UK & Europe: 5 to 12 days

Australia & New Zealand: 5 to 12 days

Asia: 5 to 12 days

Canada: 7 to 20 days

UAE, Saudi Arabia, Israel: 5 to 12 days

*Delivery times may vary due to customs processing or local courier delays.

Shipping rates and delivery estimates (USA)

Shipment method

Estimated delivery time

Shipment cost

Standard Tracked Shipping (Domestic)

3-7 business days

$5

2 Day Express - Priority Dispatch, Tracked & Insured

2 business days

$25

*Outlying US areas may vary

Contact - Bee Balm - Checkout

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at mybeebalm@gmail.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at mybeebalm@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact - Bee Balm - Checkout