Google Pixel 7 Shockproof Wallet Case

At Styleeo, we are committed to providing excellent value and reliable worldwide shipping through trusted logistics partners.

Estimated Delivery Times: (Standard Shipping)

Australia

•Matropolitan(cities and surrounding areas): 5-9 business days

Regional: 7-12 business days

Remote Locations: 10-15 business days

Worldwide

New Zealand, UK, Canada, USA: 7-12 business days

•Rest of the World: 7-14 business days

•Remote locations can take longer than the estimated delivery time.

All delivery timeframes are estimates, and specific delivery dates cannot be guaranteed.

Orders are processed within 1–3 business days (excluding weekends and public holidays). Please note that delivery times are estimates only and are not guaranteed.

Custom Print Orders:

•Production time: 2-5 business days

•Delivery time: 5-15 business days (depending on location)

Delays: Customs processing, peak seasons (e.g., Christmas, New Year), and remote locations may extend delivery times.

Customs and Duties

Customers are responsible for customs fees, taxes, or import duties that may apply based on their country’s regulations. By placing an order, you acknowledge that customs fees may be incurred.

Tracking Information

•Tracking details are emailed after shipment (check spam/junk folders if not received).

•Small items like screen protectors and tempered glass may not include tracking.

•Tracking updates may take 2-5 business days to appear in the system.

Please get in touch with us if tracking shows "no information available" after 5 business days.

Separate Shipments

For logistical reasons, items in the same order may ship in separate packages.

Order Modifications and Cancellations

•Changes or cancellations are only possible within 2 hours of placing an order.

•Once processing or shipping begins, modifications cannot be made.

Incorrect Addresses

•Customers must provide accurate shipping details.

•Styleeo is not responsible for lost or undelivered packages due to incorrect addresses or a refusal to accept the package. The customer is responsible for any additional re-shipping costs.

Lost or Stolen Packages

Styleeo is not responsible for packages marked as delivered but not received. If your package is missing:

•Check with household members or neighbours.

•Look around your property for possible misdeliveries.

•Contact the shipping carrier for details.

•If theft is suspected, file a police report.

Shipping Insurance

We offer shipping insurance to cover lost, stolen, or damaged packages. However, it does not cover:

•Customs fees, duties, or taxes.

•Delivery issues are caused by incorrect or incomplete addresses.

For further assistance, feel free to contact us—we’re here to help!

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We aim to ensure complete customer satisfaction with every purchase. Please review our refund and return policy for details on returns, exchanges, and refunds for regular and custom-printed items.

1. Returns for Incorrect, Broken, and Damaged Items

•Eligibility: Non-custom print products can be returned or exchanged within 30 days of delivery. If you receive an incorrect, broken, or damaged item, please get in touch with us within this period with photos or a video of the issue. We will work with you to provide a satisfactory resolution.

Condition: To qualify for a return or replacement, the item must be in the condition it was received.

2. Change of Mind

Eligibility: Returns for change of mind are accepted within 7 days of delivery.

Conditions: The item must be unused, in its original packaging, and in the same condition as received. Customers are responsible for return shipping costs, and the original shipping fee is non-refundable.

Restocking Fee: A 25% restocking fee applies to all change-of-mind returns.

3. Requesting a Return or Refund

To request a return or refund for eligible items:

•Contact Us: Submit a request through our ‘ Contact Us ’ page with your order number and a description of the issue.

Review and Resolution: We will review your request within 24-48 hours. Approved requests may result in a replacement, partial refund, or store credit.

4. Custom Print Products

Styleeo’s custom-printed phone cases are made to order and are non-returnable, except in the following cases:

•The product is defective, damaged, or incorrect due to a manufacturing or processing error.

•Customers must provide photo evidence of the issue within 7–14 days of delivery to request a replacement.

Returns are not accepted for:

•Requests for a change of mind were made 7 days after delivery.

•Customer input errors include selecting the wrong phone model or uploading low-quality images for return requests.

•Finding the same or a similar product at a lower price elsewhere.

•General wear and tear or accidental damage after use.

•Used screen protectors, earbuds, and headphones.

Charging adaptors and cables. (opened and used)

Styleeo does not offer refunds for custom-printed items unless there is a defect or error on our part.

5. Shipping Costs for Returns

•For returns due to product defects, shipping damage, or processing errors, Styleeo will cover return shipping costs if required.

•For all other return reasons, customers are responsible for return shipping costs.

Original shipping is non-refundable.

6. Non-Returnable & Non-Refundable Items

•Used screen protectors or altered items.

•Phone cases cannot be returned for refunds due to changes in phone models.

7. Order Cancellations

Orders enter processing shortly after purchase. Cancellations may be requested within 2 hours of placing an order. However, once production begins, cancellations cannot be guaranteed.

8. Exchanges

Exchanges are granted only for defective, damaged, or incorrect items supplied by us. To request an exchange, please contact us through our ‘ Contact Us ’ page.

9. Promotions

Prices vary during promotions, and Styleeo does not offer price adjustments for previous purchases.

10. Late or Missing Refunds

•If you have not received your refund, check with your bank or credit card company for processing times.

•If the refund is still missing, please contact us via our ‘ Contact Us ’ page.

11. Shipping Information

•Contact us to obtain the return address before sending items back.

•Styleeo does not cover return shipping costs unless the return is due to a product defect or order error.

•We recommend using a traceable shipping service for all returns, as packages remain the customer’s responsibility until received.

A 25% restocking fee applies to change-of-mind and incorrect orders. Customers who received free shipping on their order are also subject to this fee upon return.

This policy reflects our commitment to quality and customer satisfaction for both custom and regular products.

Contact - Styleeo - Checkout