GOLD MAPLE LEAF TRAY
£18.06You’ll complete checkout securely on TRUE NATURE STORE ’s own site. We never see your payment details.
Delivery from TRUE NATURE STORE
Thank you for visiting and shopping at True Nature Homestead! True Nature Homestead ships all of our orders via UPS. You will receive an email update with your tracking number once your order has shipped.
Processing and Delivery Times
All orders are processed within 3 to 5 business days. Standard shipping typically takes between 5 to 7 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via UPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import Taxes
True Nature Homestead includes taxes in the price of your item.
Contact Us
If you have any questions or concerns regarding your order, feel free to contact us at truenaturehomestead@gmail.com.
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Returns from TRUE NATURE STORE
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at truenaturehomestead@gmail.com . Please note that returns will need to be sent to the following address: True Nature P.O. Box 1333 Colorado Springs, CO 80901If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The cost of the return shipping label will be deducted from the refund. You can always contact us for any return question at truenaturehomestead@gmail.com
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Restocking Fee
Returned items are subject to a 10% restocking fee, which will be deducted from your refund. Original shipping fees are non-refundable.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received your return and you’ll be automatically refunded on your original payment method within 10 business days.
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