GLP-1 Support

Processing Time: Orders placed with Alpha Omega Vitality are typically processed and shipped within 1-3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be extended, and we appreciate your understanding.

Shipping Methods and Rates: We offer a variety of shipping options to cater to your needs. Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the available shipping options and associated rates during the checkout process.

Domestic Shipping (United States):

•Standard Shipping: 3-7 business days

•Express Shipping: 1-3 business days

International Shipping:

•Standard International Shipping: 7-14 business days (may vary based on destination)

•Express International Shipping: 4-7 business days (may vary based on destination)

Please note that the mentioned shipping times are estimates and may be subject to delays caused by factors beyond our control, such as customs processing or unforeseen postal service disruptions.

Order Tracking: Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to monitor the progress of your shipment. Tracking details are also accessible through your account on our website.

Customs and Import Duties: International customers are responsible for any customs fees, taxes, or import duties that may apply to their order. Prior to placing an order, please be aware of your country's import regulations and fees.

Incomplete or Incorrect Addresses: It is the customer's responsibility to provide accurate and complete shipping information. Alpha Omega Vitality is not liable for orders that are lost or delayed due to incorrect or incomplete addresses provided by the customer. Kindly double-check your shipping details before finalizing your purchase.

Shipping Changes: Should you need to modify your shipping address or have any special shipping requests, please contact our customer support team promptly. While we will do our utmost to accommodate your request, changes may not be feasible once the order has been shipped.

If you have any inquiries or concerns regarding our shipping policy, feel free to reach out to our customer support at [customersupport@alphaomegavitality.com].

Thank you for choosing Alpha Omega Vitality. We value your trust and are committed to delivering a seamless shipping experience for your vitality essentials.

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At Alpha Omega Vitality, we are committed to providing you with a seamless shopping experience. To ensure your satisfaction, we offer a full refund or exchange within 30 calendar days from the date of purchase.

Refund & Exchange Policy

You may return products for a full refund or exchange within 30 days of purchase.

Refunds are processed within 7 business days after we receive and inspect the returned product.

After 30 days from the purchase date, refunds or exchanges cannot be processed.

Exchange & Return Requirements

To qualify for a refund or exchange, the following criteria must be met:✔ Product is defective or damaged✔ Product is in its original packaging✔ Product is unused

All returns will be inspected to ensure the above criteria are met. Returns that do not meet these requirements may be rejected. Perishable goods cannot be returned or refunded.

Proof of Purchase

A receipt, purchase order, or other proof of purchase is required to process any refund or exchange. Without this, we cannot process the request.

Sale & Clearance Items

Only regular-priced items are eligible for refund or exchange. Sale or clearance items are not eligible.

Returning Items

Before returning an order, please contact us first.

Returns should be mailed to:104 Carriage Ride Ln, Summerville, SC 29485

You are responsible for the shipping costs to return items. We are unable to refund shipping charges.

Please ensure the product is properly packaged to prevent damage during transit. Items found damaged or used beyond what is reasonable for inspection may be rejected.

Contact Us

For any questions or concerns regarding this policy, please email us at customersupport@alphaomegavitality.com .

Last Updated: August 28, 2025

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