Glov Micro Infusion System

Yes babe, it's true! We ship worldwide!

Not only that, but we also offer FREE Shipping on ALL orders!

It will take 1-2 business days to process your order after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. We do NOT ship orders the same day. Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships. Please allow up to 48 hours to receive this shipping confirmation e-mail. We cannot be held accountable for any delays caused by the carrier.

Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.

Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know your or someone else will be available to accept the package (a work address or a friend's address).

COUNTRY

CARRIER & TIMING

TRACKING LINK

United States

USPS, 7-14 Business Days

USPS Tracking

Canada

Canada Post, 7-18 Business Days

Canada Post Tracking

United Kingdom

Royal Mail, 7-18 Business Days

Royal Mail Courier Service

Ireland

An Post, 7-18 Business Days

An Post Tracking

Australia

Australian Post, 7-18 Business Days

Australian Post Tracking

German

German DHL, 7-18 Business Days

German DHL Tracking

New Zealand

New Zealand Post, 7-18 Business Days

NZ Post Tracking

France

La Poste, 7-18 Business Days

La Poste Tracking

Spain

Correos, 7-18 Business Days

Correos Tracking

Italy

Poste Italiane, 7-18 Business Days

Poste Italiane Tracking

Japan

Japan Post, 7-18 Business Days

Japan Post Tracking

Other International

International Shipment with Tracking, 10-31 Business Days

International Tracking

You will receive a confirmation e-mail once your order has been processed to the e-mail address provided at the time of checkout, which can take up to 48 hours. You will receive a second e-mail once your order has shipped, which will include your tracking number and a link to follow the journey of your package. If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 1 - 4 days for the tracking information to show. In some rare case, the tracking information may not update but you will still receive your order. Please contact us after the estimated delivery time.

INTERNATIONAL TAXES AND DUTIES

International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Tryglov, and thus cannot be refunded.

We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend contacting your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.

Please note that DHL pays on your behalf for any duties and taxes that are due on the goods, as soon they enter the country. This simple process ensures that the courier can deliver your package in shortest possible transit time. The goods are released to you only upon the full repayment of any duties and taxes that were paid on your behalf. On some occasions, you may receive an invoice from DHL after the delivery of goods, for the charges they have paid on your behalf at the destination, plus a small administration fee.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to change your shipping address, please write to us at hello@tryglov.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.

If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.

RETURNS

By placing an order at Tryglov, you are responsible for the cost of return shipping back to Tryglov. Please refer to our returns policy for further information on how to return your packages.

UNDELIVERABLE COUNTRIES

Please note that we do not ship to Albania, Algeria, Indonesia, Kosovo, Martinique, Morocco, Nigeria, South Sudan, Tunisia.

Contact - Glov Beauty - Checkout

At Glov Beauty, we're so confident you'll love your results that every eligible product is backed by a money-back guarantee — even if you've used it. If you're not completely satisfied, we're here to make it right.

Our Money-Back Guarantee

Different products carry different guarantee windows so you have enough time to see real results. Your guarantee period begins on the date you receive your order.

120-Day Guarantee — Glov Hair Regrowth System. Hair growth takes time, so we give you a full 120 days to use the system consistently and judge your progress.

60-Day Guarantee — Supplements & Hair Renewal Wash Care. All ingestible Supplements and our Hair Renewal shampoos and conditioners are backed by a 60-day guarantee.

30-Day Guarantee — Devices, Topicals, Patches, Masks, Kits & Bundles. All other Glov Beauty products — including the Micro Infusion System and devices, needle heads, scalp spray, serums, creams, moisturizers, eye products, masks, patches, and all bundles and kits.

How to Initiate a Return

1. Visit our Returns Portal: https://glovbeauty.com/apps/returns/ 2. Submit your return request and wait for approval.3. Once approved, you'll receive a Return Merchandise Authorization (RMA) number and detailed return instructions.4. Ship the product(s) back to us within 7 days of approval.

Return Address:Glov Beauty LLC570 Solon RoadBedford, Ohio 44146USA

Important: You must receive an RMA number before sending your return. Returns sent without an RMA number will not be accepted under any circumstance and will not be eligible for a refund.

Note: Customers are responsible for all return shipping costs. We strongly recommend using a trackable shipping method, as Glov Beauty is not responsible for lost or undelivered returns.

Delivered, Not Received Packages

If your order is marked as delivered but you haven't received it, we're happy to offer a one-time free replacement.

First, check your mailbox, any secure delivery spots, and ask your neighbors if they accepted the package on your behalf. If you still can't locate it, keep checking over the next 48 hours — carriers sometimes mark a package as delivered a day or two before it actually arrives. If your package still hasn't arrived after 48 hours, submit a request through our Returns Portal at https://glovbeauty.com/apps/returns/ and provide your order number and shipping address for review.

Note: Refunds are not available for orders marked as delivered. Only a one-time free replacement will be issued.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at hello@glovbeauty.com and include a photo of the damaged or incorrect item, and a photo of the shipping box with the visible tracking label. Once reviewed, we'll send a replacement or issue store credit, depending on product availability.

Refund Processing

Once your return is received and inspected, please allow up to 10 business days for processing. Approved refunds will be issued to your original payment method, and may take an additional 5–7 business days to appear in your account depending on your bank or payment provider.

Note: Original shipping charges (if applicable) and expedited shipping fees are non-refundable.

Frequently Asked Questions

Do I have to pay for return shipping?Yes. Customers are responsible for return shipping costs. We recommend a trackable shipping service, as Glov Beauty is not responsible for lost returns.

Can I return products without contacting you or getting an RMA?No. All returns must be initiated through our Returns Portal and approved with a valid RMA number.

How long do I have to ship my return after approval?You must ship within 7 days of receiving your return approval. Returns shipped after this period may not be accepted.

How long is my guarantee?It depends on the product: 120 days for the Hair Regrowth System, 60 days for supplements and Hair Renewal shampoos/conditioners, and 30 days for all other eligible products. Free items are final sale.

Will I be refunded for my original shipping costs?No. Original shipping charges and expedited shipping fees are non-refundable.

For any return questions, contact us at hello@glovbeauty.com.

Contact - Glov Beauty - Checkout