Giulietta Table Lamp

We provide worldwide shipping.

Free Shipping

All prices and figures are listed in AED (UAE Dirhams).

We Do Not Charge Any Membership.

TRANSIT, HANDLING & ORDER CUT-OFF TIME DOMESTICALLY:

Handling time is (1-2) Working Days (Monday to Friday).

Transit time is (3-4) Working Days (Monday to Friday).

Order cut-off time will be 5:00 PM (GMT-08:00) Pacific Standard Time (Tijuana).

Delivery Terms:

We use UPS Shipping to deliver the product.

Restocking Fee: There is no restocking fee for returns due to defects or customer remorse.

Return Shipping: Return shipping is AED 0.00 for only Defective Products.

Customer Remorse is the actual cost of return shipping. We recommend using a tracked shipping method to ensure the safe return of your Home Lights.

Return Method: By mail.Return Label: For defective and customer-remorse products, customers will receive a return label that can be downloaded or printed.Return Timeframe: 30 daysReturn Conditions: Returns will be accepted for defective products or customer remorse.Currency: AED (UAE Dirham)Restocking Fee: AED 0.00For defective products: AED 0.00For customer remorse: No cost.

SHIPPING COST AND TAX:

We offer "Free Shipping" to all worldwide. We Do Not Charge Any Membership.

CHANGE OF ADDRESS:

We cannot change the delivery address once it is in transit. If you wish to change the delivery address of your order, please contact us within 24 hours of placing your order at care@malanelighting.ae to get the updates.

MULTIPLE ADDRESSES:

We don't offer shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately.

WRONG ADDRESS:

If you provide the wrong address during checkout and our product is returned to us, then you will be responsible for all shipping costs for resending the product.

DELAYED:

However, there are some cases of delay. We will contact you immediately if the order is delayed or taking longer than the expected timeline.

TRACKING AN ORDER:

Once your order has been shipped, it comes with a tracking number allowing you to track it until it is delivered.

DAMAGED IN TRANSIT:

If you find a package damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the further proceedings.

Customer support: 24/7Email: care@malanelighting.ae

Contact - Malanelighting.ae - Checkout

At Malane Lighting, we aim to ensure that every purchase meets your expectations. If you are not completely satisfied, please review our return and refund policy below.

1. Order CancellationOrders can be canceled within 24 hours of purchase for a full refund.If the order has already been processed or shipped, cancellation is no longer possible.

2. ReturnsWe accept returns within 30 days of delivery.Items must be unused, undamaged, and returned in their original packaging.Custom or made-to-order products, and large orders of the same product (three or more), cannot be returned unless they arrive damaged or defective.Please contact us before returning any items. Unauthorized returns will not be accepted.

3. Return ShippingCustomers are responsible for return shipping costs unless the product is damaged or incorrect.We recommend using a trackable shipping method and providing the tracking number to us once shipped.

4. RefundsAfter receiving and inspecting your return, we will notify you of the approval or rejection of your refund.Approved refunds will be processed to your original payment method within 5-7 business days.Shipping charges are non-refundable.

5. Damaged or Defective ProductsIf you receive a damaged or defective item, please contact us within 48 hours of delivery and include photos or videos.We will arrange a replacement or full refund at no extra cost.

6. ExchangesWe do not offer direct exchanges. If you need a different product, please return your original order for a refund and place a new order.

Contact - Malanelighting.ae - Checkout