Gardendale Console Table

Pricing

Shipping rates are based on order value and delivery preference, with two delivery options: Standard and White Glove.

Order Value

Standard

White Glove

$0 to $3000

8%

10%

$3001-$10,000

5%

7%

$10,001-$20,000

4%

6%

$20,001+

3%

4%

Parcels

For items weighing under 50 pounds, we utilize trusted parcel delivery services (such as UPS, FedEx, Canpar, etc.), and you'll receive tracking details once they are provided by the carrier.

Furniture Shipping Options

Standard Shipping: This option includes a scheduled, curbside delivery. Our delivery partner will not enter your residence. If Room of Choice delivery is available, it will be the default method.

White Glove Delivery: Scheduled indoor delivery to your chosen room (up to one flight of stairs). This service includes unboxing, assembly, and removal of packaging. Please ensure the pathway is clear of obstructions beforehand.

Shipping Timelines

The shipping timelines provided on the product listing are estimates derived from live data sourced from our extensive supplier network. While we strive to maintain accuracy, unforeseen circumstances may lead to occasional adjustments. Rest assured, we'll promptly inform you of any changes as they occur.

For orders containing multiple furniture pieces, expect a personalized email from our team within 1-2 business days of placing your order. This email will detail specific fulfillment information. Tracking details for individual items may be sent separately, as furniture items could originate from different warehouses, potentially resulting in multiple shipments per order.

Delivery Procedures

Once your order is ready for delivery, a representative will reach out to you to schedule a delivery date with a 4-hour window. Please note that the delivery windows are coordinated directly with our local delivery partners and not by Proper Goods Club. In certain cases, due to limited routes, rural areas may have deliveries scheduled every few weeks.

To ensure a smooth delivery process, please take the time to measure entry points and remove any obstacles beforehand to provide a clear pathway for your items. Kindly keep in mind that our delivery partners are unable to relocate existing furniture or dispose of unwanted items. If you have specific delivery instructions, please include them in the order notes section during checkout or contact us promptly at support@propergoodsclub.com .

Upon the arrival of your items, we kindly ask you to inspect them carefully for any damage and note it on the delivery slip. To report any damages, please take photos of both the packaging and the product and contact us as promptly as possible at support@propergoodsclub.com .

Storage Options

We aim to dispatch orders promptly as they become available. However, if you anticipate being unable to accept delivery for a certain period, please inform us at the time of ordering and we will make every effort to accommodate your needs. Should you be unable or unwilling to accept delivery within two weeks of arrival at our delivery warehouse, storage fees of $100 per day, per item, may be applicable. Payment of storage fees must be settled before items are released for delivery.

Contact - Proper Goods Club - Checkout

We firmly believe in the excellence of our products, yet we appreciate that sometimes a change of heart or a space's dynamics might lead you to reconsider. Hence, we warmly welcome returns for specific items within a graceful 30-day window from the date of delivery. If for any reason you need to return an item, please reach out to us at support@propergoodsclub.com within 48 hours of receiving your order, and we'll guide you through the return process with ease. Before reaching out to us about a return, we kindly ask you to take a moment to review the list of product categories below. This will help ensure that your order meets the criteria for return. Thank you for your cooperation!

SMALL FURNITURE

Small Furniture is subject to a 15% restocking fee. You will need to arrange and cover the return shipping to our distribution center in Ottawa, ON, Canada. Simply ensure your item is back with us within 30 days, securely packaged and in its original condition. Once it's at our warehouse, our partners will swiftly inspect it within 72 hours. If any damage occurs during transit, rest assured our attentive team will evaluate and provide either store credit or a refund, depending on the item's condition.

LARGE FURNITURE

Large Furniture is subject to a 25% restocking fee. Once again, you'll manage the return shipping to our distribution center in Ottawa, ON, Canada. Please ensure the item is back with us within 30 days of receipt, in its original packaging and condition. Our partners will inspect it within 72 hours of arrival. If any issues arise during the return, we'll handle it with care to ensure you receive the deserved refund.

RUGS & PLUG-IN LIGHTING

Rugs & Plug-in lighting are subject to a 15% restocking fee. They must be received at our distribution warehouse within 30 days of receipt. You will need to organize and cover the cost of return shipping to our warehouse in Ottawa, ON, Canada. Please ensure these items return to us in their original condition and packaging. Once received, we'll promptly process your refund to the original payment method.

FINAL SALE

There are certain items we cannot accept for returns once purchased. These include custom or made-to-order items , as well as hardwired lighting fixtures , regardless of whether they have been installed. Additionally, any items purchased on sale are not eligible for returns.

DAMAGED ITEMS

In the event that you discover any defects or damages, please don't worry! Contact us at support@propergoodsclub.com within 48 hours of receiving your item, and we will gladly help you obtain a replacement. We are committed to making your experience as seamless as possible.

CONTACT

At Proper Goods Club, your satisfaction and happiness are our top priorities, and we're dedicated to ensuring your journey with us is nothing short of exceptional. Thank you for allowing us to be a part of your project's journey.

Returns Email: Support@propergoodsclub.com

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