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Shipping Policy – Phones Xposure

At Phones Xposure, we are committed to delivering your order safely and as quickly as possible.

Order Processing

Orders are processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard Shipping: 3–7 business days.

Delivery times may vary depending on your location and carrier availability.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.

Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, holidays, customs processing, or courier issues that are beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Phones Xposure is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

International shipping is available to selected countries. Customers are responsible for any customs duties, import taxes, or other fees charged by their local authorities.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through our Contact Us page or by email.

Thank you for shopping with Phones Xposure!

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at latiftehmina57@gmail.com . Please note that returns will need to be sent to the following addressIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at latiftehmina57@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at latiftehmina57@gmail.com.

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