GameSir Nova Lite Switch Gaming Controller

Shipping Policy – Rebel74

At Rebel74, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for full details.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Times

Estimated delivery times depend on your location:

United States: 3–7 business days

International: 8–20 business days

Please note that shipping times may vary due to customs delays or carrier issues beyond our control.

3. Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.We may offer free shipping promotions from time to time.

4. Order Tracking

Once your order ships, you will receive a tracking number via email.Please allow up to 48 hours for tracking updates to appear.

5. International Shipping

We ship worldwide. However:

•Customers are responsible for any customs duties, taxes, or import fees.

•Delivery times may be extended due to customs processing.

6. Lost or Delayed Packages

Rebel74 is not responsible for delays caused by shipping carriers or customs.If your package is lost, please contact us at rebel74jf@gmail.com, and we will assist you in resolving the issue.

7. Incorrect Address

Please ensure your shipping address is correct at checkout.We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

Contact - Rebel74 - Checkout

We have a 8-day return policy, which means you have 8 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at rebel74jf@gmail.com . Please note that returns will need to be sent to the following address: 126 Whittier St, Bridgeport CT, 06605.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at rebel74jf@gmail.com .

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at rebel74jf@gmail.com.

Contact - Rebel74 - Checkout